Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Mackenzie Martin

Orange,CT

Summary

Skilled professional with experience in order taking, money handling, and product promotion. Excels at greeting guests with a genuine smile, building rapport, and promoting an enjoyable dining experience. Seeking opportunities to leverage education and grow career.

Overview

2
2
years of professional experience

Work History

Server

Cracker Barrel
Milford, CT
10.2022 - Current
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Addressed complaints.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Restaurant Hostess

Bajas Mexican Restaurant
Orange, CT
02.2023 - 05.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Balanced cash register at end of shift according to established procedures.
  • Answered telephone to provide dining information and take reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.

Education

Bachelor of Science - Actuarial Science

Auburn University
Auburn, AL
05-2028

High School Diploma -

Amity Regional High School
Woodbridge, CT
06-2024

Skills

  • Order Management
  • Safe Food Handling
  • Guest Engagement
  • Beverage Preparation
  • Order delivery practices
  • Table Bussing
  • Effective customer upselling
  • High-volume dining
  • Cash Handling
  • POS system training
  • Phone Etiquette
  • Verbal Communication
  • Basic Math
  • Dependable and Responsible
  • Microsoft Word
  • Communication
  • Calendar Management
  • Verbal and written communication
  • File systems management

Affiliations

  • Proficient Knowledge and Abilities on Guitar
  • Player for Women's Intramural Soccer team
  • Member of Actuarial Club
  • Member of CAREing Paws Organization (Benefitting Community with Animal Assisted Activities)
  • Member of Delta Delta Delta Sorority
  • Member of Baby Steps Club/Organization (Educating community members and supporting unexpected mothers through awareness and charity)
  • Member of Auburn Student Investment Club (Development of a deeper understanding of financial markets)
  • Avid Runner

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Restaurant Hostess

Bajas Mexican Restaurant
02.2023 - 05.2024

Server

Cracker Barrel
10.2022 - Current

Bachelor of Science - Actuarial Science

Auburn University

High School Diploma -

Amity Regional High School

Similar Profiles

CREATE PROFILE
Mackenzie Martin