Hardworking Crew Manager proficient in overseeing team to drive consistent results. Offers proven knowledge and skills honed in environments. Dedicated to continuous improvement and team development.
Overview
6
6
years of professional experience
Work History
Planning Crew Manager
Moonvalley nurseries
Coachella, CA
05.2018 - 05.2024
Resolved conflicts between staff in a timely manner while maintaining professionalism.
Created detailed reports tracking sales figures, labor costs, product availability.
Provided guidance to crew members during peak hours to maximize productivity and efficiency.
Ensured compliance with all health codes and regulations by regularly inspecting facility and equipment.
Monitored customer satisfaction surveys and implemented changes when necessary in order to improve overall guest experience.
Worked closely with upper management to develop strategies for improving operational efficiency.
Conducted regular performance reviews with crew members to provide feedback on their performance.
Facilitated communication between staff members from different departments in order to coordinate efforts.
Maintained positive relationships with vendors by negotiating contracts for products or services.
Monitored inventory levels and placed orders for supplies as needed.
Supervised and trained crew members on safety protocols, customer service standards, and job duties.
Maximized customer satisfaction by organizing consistent, high-quality service for needs.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.