Sergio Torres Jr
East Moline,IL
Summary
Dynamic and dedicated professional with experience at Kraft Heinz, excelling in fast-paced environments. Proven leadership and decision-making skills, adept at adapting to changing circumstances. Recognized for enhancing productivity and training new technicians, while ensuring quality standards in production processes. Committed to continuous learning and growth in challenging roles.
Overview
3
3
years of professional experience
Work History
Line Technician
Kraft Heinz Oscar Mayer
04.2025 - Current
- Operated and maintained production machinery to ensure optimal efficiency and quality standards.
- Conducted routine inspections to identify and resolve equipment malfunctions promptly.
- Collaborated with team members to streamline workflow processes and improve productivity.
- Assisted in training new technicians on safety protocols and operational procedures.
Spice Operator
Kraft Heinz
06.2024 - 04.2025
Produced spice mixtures for lunch meat manufacturing process at Kraft Heinz Oscar Mayer. Operated effectively in fast-paced environment. Adapted to frequently changing production schedules and managed short-staffed situations.
Customer Service
Lowes Home Improvment
02.2023 - 12.2023
Facilitated timely and customer-focused service as a customer service representative. Addressed customer inquiries and resolved issues to enhance satisfaction with Lowe's. Coordinated delivery schedules to ensure a seamless experience for customers.
Education
No Degree - Finance
Iowa State University
Ames, IAHigh School Diploma -
Davenport West High School
Davenport06.2019
Skills
Adaptive to environment My time at Kraft Heinz has taught me the importance of adapting to ever-changing circumstances I have learned 5 positions in my less than two years at Kraft Heinz
Collaborative Working as a team is vital to any production job My skills as a teammate and as a leader have evolved greatly
Leader Being promoted to Line Technician has allowed me to hone my skills as a leader and as a collaborator Working with people is not something I just deal with, it is something I seek out and enjoy
Decision Making Making tough decisions is part of my job at Kraft Heinz Dealing with production issues, and interpersonal co-worker issues is something I am able to do in stride
Dedicated I have the hunger and desire to learn and grow Doing difficult things excites me I am ever ready for new challenges
Timeline
Line Technician
Kraft Heinz Oscar Mayer
04.2025 - Current
Spice Operator
Kraft Heinz
06.2024 - 04.2025
Customer Service
Lowes Home Improvment
02.2023 - 12.2023
No Degree - Finance
Iowa State University
High School Diploma -
Davenport West High School