SERGIO TREVINO
San Antonio,TX
Summary
Dynamic and bilingual with a proven track record of enhancing customer satisfaction through exceptional problem-solving and active listening skills. Adapt at collaborating with teams and organizing tasks to exceed client expectations. Demonstrates a quick learning ability and effective client assistance, ensuring high-quality service delivery in diverse roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
11.2023 - 11.2024
- Greeted customers with a friendly, professional attitude, creating a positive first impression.
- Resolved consumer issues efficiently while keeping a comfortable atmosphere for customers.
- Maintained constant shelf replenishment.
- Provided seamless assistance at both traditional and self-checkout registers, ensuring customers had a smooth and efficient checkout experience.
Laborer
Select
02.2022 - 08.2023
- Performed maintenance and transportation of drive-over containments, muscle wall containments, and steel wall containments to various project sites.
- Completed detailed Job Safety Analyses (JSAs) on-site and effectively communicated safety protocols and procedures to the team prior to project activities.
- Ensured compliance with safety standards and facilitated the efficient execution of tasks.
- Executed client instructions accurately and promptly in both face-to-face and telephonic interactions.
- Oversaw the repair and preparation of services to ensure optimal functionality and alignment with client requirements.
Office Clerk
AHIA
06.2021 - 01.2022
- Attended clients by helping and explaining the benefits of health insurance
- Helped with the process of renewal of insurance and described the policies needed
- Helped clients on the phone and in person to renew/create policies
- Handled and filed paperwork
- Collaborated with teammates to reach goals
- Delivered packages within offices
Education
Bachelor of Science - Civil Engineering
North West Vista College
San Antonio, TX01-2026
High school diploma -
Del Rio High School
Del Rio, Texas05-2021
Skills
- Bilingual
- Collaborating
- Active Listener
- Problem Solving
- Attention to Detail
- Organized
- Quick Learner
- Effective Client Assistance
Certification
- OSHA Employability Skills, 2022
- Safe Land USA, 2022
- Skid Steer Loader, 2022
- CPR, AED, and First Aid for Adults, 2022
- Forklift- Extended Boom, 2023
Timeline
Cashier
Home Depot
11.2023 - 11.2024
Laborer
Select
02.2022 - 08.2023
Office Clerk
AHIA
06.2021 - 01.2022
Bachelor of Science - Civil Engineering
North West Vista College
High school diploma -
Del Rio High School
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