Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio A. Santos Ramirez

Hollywood,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Skilled Armed Security Officer with relevant experience in providing high-level security to various establishments. Strengths include acute awareness, quick response to emergency situations, and adeptness at deescalating potentially harmful situations. Demonstrated ability to develop comprehensive safety plans and conduct thorough site patrols for optimal security. Previous work has resulted in safer environments, risk reduction, and improved operational efficiency.

Overview

18
18
years of professional experience

Work History

Armed Security Officer

The Commerce Casino
Commerce, California
03.2023 - Current
  • Interacted with customers in a professional manner while providing directions or responding to inquiries.
  • Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
  • Communicated effectively with team members while coordinating efforts during shifts.
  • Investigated reported incidents such as theft, vandalism, trespassing.
  • Provided escorts for authorized personnel entering restricted areas within the facility.
  • Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
  • Participated in training exercises related to emergency response protocols.
  • Conducted security checks on personnel entering and exiting the premises.
  • Assisted in maintaining order during large events or gatherings.
  • Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
  • Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
  • Provided assistance to law enforcement agencies in apprehending suspects when necessary.
  • Adhered to company policies regarding access control procedures for visitors and guests and contractors.
  • Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
  • Patrolled assigned areas to detect suspicious activities and persons.
  • Monitored building access and identified all officials and employees before authorizing entrance.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Evaluated credentials of personnel and provided temporary badges to visitors.
  • Maintained order and safety while providing customer service and information to facility visitors.
  • Tracked vehicles on premises, including license plate numbers.
  • Patrolled large commercial facility on irregular schedule to look for suspicious activities.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.

Patrol Officer

Intercon Security
Pasadena, California
02.2007 - 03.2023

Giving a good customers services, patrolling, monitoring, observing and reporting.

Make sure everything is under control, safe and secured.

  • Conducted traffic stops, wrote tickets, and made arrests when necessary.
  • Responded to radio dispatches regarding disturbances or criminal acts in progress.
  • Gathered evidence from crime scenes for further investigation by detectives.
  • Served warrants, subpoenas, and other legal documents.
  • Patrolled assigned areas to detect criminal activity and provide public safety.
  • Performed first aid as needed in emergency situations.
  • Investigated suspicious activities, responded to emergency calls, and mediated disputes.
  • Assisted with crowd control at special events or protests.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Managed crowd control during public gatherings, ensuring order and safety.

Education

GED -

Evans Adult School
Los Angeles, CA
07-1993

Skills

  • Court appearances
  • Law enforcement support
  • Facilities patrol
  • Search and seizure

Timeline

Armed Security Officer

The Commerce Casino
03.2023 - Current

Patrol Officer

Intercon Security
02.2007 - 03.2023

GED -

Evans Adult School
Sergio A. Santos Ramirez