Sergio Andres Duran Galvis
Houston,TX
Summary
Seasoned Sales Manager with a proven track record at Spartan Smart Security, adept in solution selling and relationship building. Leveraged sales team training and strategic planning to surpass targets, achieving significant revenue growth. Excelled in creating lasting client connections and mentoring teams for peak performance.
Overview
8
8
years of professional experience
Work History
Sales Manager
Spartan smart security
Houston , TX
01.2025 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Executed strategic sales plans to expand customer base and revenue.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Business Owner
Monarca bar and grill
Katy, TX
04.2021 - 12.2023
- Ensured compliance with all local laws and regulations related to the business operations.
- Resolved conflicts between employees or customers in a timely manner.
- Implemented successful business strategies to increase revenue and target new markets.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Kept records for production, inventory, income, and expenses.
Driver
TLC
New York, NY
01.2019 - 02.2020
- Adhered to traffic laws and regulations to prevent accidents.
- Kept accurate records of deliveries and customer signatures.
- Achieved consistently high customer scores due to exceptional service.
- Checked vehicle after shift for damage.
- Transported clients to specified destinations safely and on-time.
- Reported any vehicle malfunctions or accidents immediately to management.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Demonstrated ability to handle emergency situations calmly and effectively.
Driver
Uber
Miami, FL
01.2017 - 11.2018
- Documented daily mileage, gas, and other data.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Adhered to traffic laws and regulations to prevent accidents.
- Managed time efficiently when making multiple stops along designated routes.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Education
BBA - Business Administration
UNAB
Colombia04-2015
Skills
- Solution selling
- Sales operation
- Sales team training
- Marketing campaign analysis
- Price quote preparation
- Promotional sales events
- Analytical problem solver
- Sales planning
- Sales processes
- Relationship building
- Sales reporting
Timeline
Sales Manager
Spartan smart security
01.2025 - Current
Business Owner
Monarca bar and grill
04.2021 - 12.2023
Driver
TLC
01.2019 - 02.2020
Driver
Uber
01.2017 - 11.2018
BBA - Business Administration
UNAB