Serigne Mbengue
Baltimore,MD
Summary
Effective maintenance associate with background tackling hotel facility repairs and routine maintenance. Lifts 80 pounds safely and effectively with strong adherence to safety protocols for all situations.
Overview
7
7
years of professional experience
Work History
Rideshare Driver
Self-employeed
12.2019 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Adhered to all safety regulations and traffic laws while driving.
- Responded to passenger concerns and complaints politely and professionally.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Maintenance Associate
Extended Stay America
06.2019 - Current
- Maintained safety conditions and standards in facility.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Replaced worn or damaged parts to restore equipment functionality.
Picker & Packer
Tesco Technology
02.2017 - 06.2019
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Aircraft Cleaner
NAS
09.2016 - 03.2017
- Cleaned, sorted and stored equipment inside aircraft spaces.
- Maintained, cleaned and sanitized interior of aircraft.
- Safely used chemicals and other cleaning equipment.
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
Education
No Degree - Information Technology
The Community College of Baltimore County
Catonsville, MDHigh School Diploma -
Digital Harbor High School
Baltimore, MD05.2016
Skills
- Vehicle Maintenance
- Customer Engagement
- Passenger Transportation
- Customer Service
- Safe Driving
- Time Management
- Map Reading
- Communication and Interpersonal Skills
- Flexible and Adaptable
- Facilities Maintenance
- Attention to Detail
- Equipment Storage
- Cleaning and Sanitizing
Languages
wolof
Native or Bilingual
French
Professional Working
Arabic
Elementary
Timeline
Rideshare Driver
Self-employeed
12.2019 - Current
Maintenance Associate
Extended Stay America
06.2019 - Current
Picker & Packer
Tesco Technology
02.2017 - 06.2019
Aircraft Cleaner
NAS
09.2016 - 03.2017
No Degree - Information Technology
The Community College of Baltimore County
High School Diploma -
Digital Harbor High School
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