Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serina Fernandez

Fresno,CA

Summary

I am a dependable and detail-oriented worker with experience in warehouse, retail, and customer service. I am strong in organization, efficiency, and communication, with the ability to learn quickly and work well in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Gap Pacific Distribution Center
Fresno, CA
06.2025 - 08.2026
  • Process and prepare orders for shipment with accuracy and efficiency
  • Track inventory using handheld scanners and internal systems
  • Verify incoming shipments and maintain organized stock areas
  • Follow safety procedures while working around equipment and machinery
  • Support overall warehouse operations to meet daily productivity goals
  • Consistently lifted materials weighing as much as 25 pounds.

Volunteer

Goodwill
Fresno, CA
01.2026 - 02.2026
  • Sorted and organized donated items for resale based on quality standards
  • Assisted with inventory flow by preparing and staging items for the sales floor
  • Maintained clean and organized work areas to support daily operations
  • Worked efficiently in a team environment to meet daily processing goals

Customer Service Associate

Walgreens Boots Alliance
Fresno, CA
06.2022 - 02.2025
  • Delivered consistent, high-quality customer service in a fast-paced retail setting
  • Handled cash, card, and digital transactions accurately using POS systems
  • Assisted customers with product selection and recommendations
  • Maintained organized shelves and restocked inventory as needed
  • Resolved customer concerns professionally, ensuring positive experiences
  • Trained new associates in customer service protocols, elevating overall team's performance.

Cashier/Customer Service

Burger King
Fresno, CA
03.2022 - 06.2022
  • Managed high-volume transactions quickly and accurately
  • Maintained cleanliness and organization of workstations
  • Followed safety and food handling procedures
  • Worked efficiently under pressure while maintaining customer satisfaction

Education

Associate of Arts - Psychology

Fresno City College
Fresno, CA
04.2026

High School Diploma -

Central High School
Fresno, CA
06.2020

Skills

  • Communication
  • Active Listening
  • Customer Service & Client Support
  • Inventory Management & Stock Organization
  • Cash Handling & Transaction Accuracy
  • Time Management & Multitasking
  • Attention to Detail
  • Team Collaboration
  • Basic Computer Skills & Data Entry
  • Problem Solving

Timeline

Volunteer

Goodwill
01.2026 - 02.2026

Warehouse Associate

Gap Pacific Distribution Center
06.2025 - 08.2026

Customer Service Associate

Walgreens Boots Alliance
06.2022 - 02.2025

Cashier/Customer Service

Burger King
03.2022 - 06.2022

Associate of Arts - Psychology

Fresno City College

High School Diploma -

Central High School