Serina Yanez
MINNEAPOLIS,MN
Summary
Dynamic and compassionate SUD Counselor with a track record of empowering clients towards long-term sobriety at White Earth RBC. Excelled in individual and group counseling, demonstrating exceptional customer service and a strong work ethic. Skilled in comprehensive assessment and HIPAA, with a proven ability to thrive in fast-paced environments. Achieved notable client satisfaction and progress.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SUD Counselor
White Earth RBC
09.2021 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
Personal Care Assistant
Accracare
09.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Lumber Yard Worker
Potlatch
01.2021 - 05.2021
- Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Assisted customers with loading lumber and other various building materials.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
Bar Back/ Server
Toasty Beavers
03.2016 - 02.2017
- Maintained a clean dining environment for guests through efficient table clearing and resetting tasks.
- Supported restaurant management in achieving a positive work environment through proactive assistance with server tasks.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
UMICAD ADC 1 - Substance Abuse Counseling
Minnesota Board of Certificates
Minneapolis, MN09-2021
General
Leech Lake Tribal College
Cass Lake, MN05-2012
Skills
- Skilled in intake interviewing
- Individual Counseling
- Group Counseling
- Comprehensive Assesment
- HIPAA
- Flexible Schedule
- Supply Replenishment
- Fast-Paced Environment
- Bartender backup
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Food safety understanding
- High-volume dining
Certification
- Treatment Coordination: Edens Group Training 2023
- Comprehensive Assessment: Edens Group Training 2022
References
Alesha Goodwin: (612) 327-6668
UWESA Program Manager
Jennifer Mely: (612) 272- 3892
Billing Officer
Sharon Jurina (218) 261-0136
Clinical Supervisor Merdian Recovery Services
Timeline
SUD Counselor
White Earth RBC
09.2021 - Current
Personal Care Assistant
Accracare
09.2021 - Current
Lumber Yard Worker
Potlatch
01.2021 - 05.2021
Bar Back/ Server
Toasty Beavers
03.2016 - 02.2017
- Treatment Coordination: Edens Group Training 2023
- Comprehensive Assessment: Edens Group Training 2022
UMICAD ADC 1 - Substance Abuse Counseling
Minnesota Board of Certificates
General
Leech Lake Tribal College
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