Overview
Work History
Education
Skills
Custom
Custom
Timeline
Generic

Serjio Sanchez

Cicero,United States

Overview

4
4
years of professional experience

Work History

Sales Merchandiser

Winebow
Chicago, Illinois
02.2024 - Current
  • Managed inventory levels across multiple stores ensuring appropriate stock levels at all times.
  • Negotiated contracts with vendors for product placement in stores.
  • Maintained relationships with key personnel of major accounts to ensure product availability and visibility.
  • Analyzed market trends and customer feedback to develop pricing strategies.
  • Communicated regularly with customers regarding changes in product lines, promotions.
  • Conducted regular store visits to evaluate merchandising standards and ensure compliance with corporate guidelines.
  • Ensured accurate implementation of planograms throughout assigned territory.
  • Reviewed POS data from retailers to identify areas of opportunity for increasing sales volume.
  • Provided training on best practices for displaying merchandise within retail locations.
  • Built product displays and placed appropriate signage for merchandise.
  • Printed labels and tags for for-sale merchandise.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
  • Maintained accurate records of all changes made to the current planograms.
  • Performed detailed research of store layouts, customer preferences, and purchasing trends.
  • Reviewed competitor's store layouts for potential ideas.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Organized displays according to company standards and specifications.

Receiving Associate

Target
Hillside, IL
11.2022 - Current
  • Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
  • Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
  • Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
  • Unloaded trucks manually or using a hand truck or dolly when necessary.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Maintained inventory of shipping materials and supplies.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Answered customer inquiries via phone, email, and chat.
  • Conducted regular follow-up calls with customers after resolving their issues.

Paint Associate

Home Depot
Cicero , IL
05.2020 - 11.2022
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Adhered to local health codes by disposing waste material from completed projects properly.
  • Performed daily inventory checks to ensure adequate supply levels at all times.
  • Mixed paint colors and tints according to customer specifications.
  • Informed customers about current promotional offers on paint products.
  • Cleaned, organized, and maintained the paint department and supplies.
  • Trained new employees on store policies and procedures related to the Paint Department.
  • Organized special displays to promote new lines of paints or seasonal collections.

Receiving Department

Home Depot
Cicero, IL
05.2020 - 11.2022
  • Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
  • Developed procedures for efficient processing of incoming materials into the warehouse.
  • Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
  • Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
  • Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
  • Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
  • Ensured compliance with safety regulations while working in the receiving area.
  • Maintained records of all incoming products, including quantity received and location in warehouse.
  • Stocked shelves with newly arrived inventory and removed outdated items.
  • Evaluated receiving processes regularly and recommended improvements where needed.
  • Utilized scanning technology to accurately track inventory levels of incoming and outgoing shipments.
  • Followed company safety regulations while operating mechanical equipment such as forklifts and pallet jacks.
  • Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
  • Assisted in loading and unloading cargo at dockside facilities utilizing cranes, hoists, conveyors.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Responded promptly to requests from customers regarding product availability.
  • Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
  • Collaborated with other departments to coordinate replenishment activities as required.
  • Managed merchandise inventory positions and markdown strategies to drive departmental sales, inventory, profit and turnover objectives.
  • Updated inventory records regularly.
  • Restocked inventory shelves when necessary.
  • Maintained cleaning supplies inventory.

Education

High School Diploma -

Morton College

Associate of Science -

Morton College
Cicero, IL

Skills

  • Customer service background
  • B2B sales and customer service
  • Service Training
  • Customer Education
  • Alcohol Service
  • Safe alcohol service
  • B2B customer relationship management
  • Sales Development
  • Product Sales
  • Business Development
  • Inventory Control
  • Multi-tasking strength
  • Cold-calling
  • Sales expertise
  • Shipment Processing
  • Stock replenishment
  • Verbal Communication
  • Bilingual
  • Sales Presentations
  • Equipment Operation
  • Stock control
  • Warehouse Organization
  • Inventory Tracking
  • Forklift Operation
  • Networking
  • Basic Math
  • Microsoft Office
  • Friendly, Positive Attitude

Custom

My work experience spans retail and warehouse environments, from receiving to sales. I have a strong understanding of retail, distribution, and warehouse operations, and what it takes for these businesses to succeed. I have gained skills in customer service, inventory management, warehouse operations, cold calling, and relationship building, among others. My development is ongoing, as I continuously set goals to improve specific skills where I see weaknesses, seeking advice from experienced colleagues, taking courses, and reading books.

Custom

I believe in continuous learning to excel in my role. Online courses like LinkedIn Learning and Skillshare, along with reading a variety of books, provide me with a solid understanding of how different industries tackle their challenges. Additionally, attending college and engaging with other students and professors helps me gain a broader perspective on the workforce.

Timeline

Sales Merchandiser

Winebow
02.2024 - Current

Receiving Associate

Target
11.2022 - Current

Paint Associate

Home Depot
05.2020 - 11.2022

Receiving Department

Home Depot
05.2020 - 11.2022

High School Diploma -

Morton College

Associate of Science -

Morton College

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Serjio Sanchez