Overview
Work History
Education
Extracurricular Activities
Timeline
Generic

Serrina Grajeda

Seaside,CA

Overview

11
11
years of professional experience

Work History

Server

The Bench
Pebble Beach, CA
07.2023 - Current
  • Develop rapport with guests and generate repeated business by providing exceptional customer service
  • Effectively multitask within fast-paced environments serving 200-400 guests per day
  • Maintain knowledge of menu items, ingredients and preparation methods to assist guests with menu selection

Caretaker

Premier Health Services
San Jose, CA
01.2013 - Current
  • Provide care for a 10 year old since 2 years old who has special needs
  • Ensure safety and create age-appropriate activities, assist child in developing fine motor skills
  • Observe and monitor play to identify developmental strengths and target areas for enrichment activities

Medical Assistant and Receptionist

Dr. Craig Geiler M.D. Office
Monterey, CA
05.2023 - 10.2023
  • Delivered high-quality administrative and customer service to sustain patient and work flows
  • Measured vital signs, preform EKGS, provide COVID-19 and B12 injections and obtained appropriate medical documents from labs to prepare patients for examination
  • Processed patient payments, insurance verification, and pre-authorization functions
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Hostess

Sticks Restaurant
Pebble Beach, CA
05.2022 - 07.2023
  • Developed long-term relationships with customers to provide world-class service
  • Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests
  • Answered phone inquiries to schedule and confirmed reservations, recorded takeout orders, and responded to service questions

TRIO SSS STEM-HS Peer Mentor

TRIO Student Support Services
Seaside, CA
07.2021 - 01.2023
  • Provided one-to-one social/academic support and knowledge of campus resources/processes
  • Planned and led enrichment activities, including presentations and flyers to promote community engagement
  • Participated in opportunities to improve professional development while maintaining close contact with supervisors to review performance

Counselor

Via West Camp
Cupertino, CA
02.2017 - 12.2019
  • Engaged with child in adults with special needs
  • Provided high quality outdoor educational and recreational experiences for campers
  • Ensured general safety and development, growth, and skill achievement

Human Resources Intern

Lucile Packard Children's Hospital
Palo Alto, CA
08.2015 - 08.2019
  • Led department manager meetings alongside our CEO
  • Maintained a satisfactory level of customer service with clients both internal and external
  • Helped with recruitment by posting job openings, screening resumes and scheduling interviews

Education

Bachelor of Science -

California State University, Monterey Bay
Seaside CA
05.2023

Extracurricular Activities

Member, Empowered PAs | 10/2021 - Current

  • Connect with Physician Assistants and Pre-PAs to learn about their experience
  • Receive guidance in the process of becoming a Physician Assistant

Timeline

Server

The Bench
07.2023 - Current

Medical Assistant and Receptionist

Dr. Craig Geiler M.D. Office
05.2023 - 10.2023

Hostess

Sticks Restaurant
05.2022 - 07.2023

TRIO SSS STEM-HS Peer Mentor

TRIO Student Support Services
07.2021 - 01.2023

Counselor

Via West Camp
02.2017 - 12.2019

Human Resources Intern

Lucile Packard Children's Hospital
08.2015 - 08.2019

Caretaker

Premier Health Services
01.2013 - Current

Bachelor of Science -

California State University, Monterey Bay

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Serrina Grajeda