Servando Cervantes
Long Beach,CA
Summary
Adept at swiftly resolving complex plumbing challenges, I enhanced customer satisfaction significantly at Hagen Plumbing. My mentorship of junior plumbers combined with a mastery in water heater maintenance and critical thinking showcases my commitment to excellence and continuous improvement in the plumbing sector. Professional plumber with hands-on experience in providing high-quality plumbing services. Skilled in diagnostics, repairs, installations, and maintenance of plumbing systems. Strong focus on team collaboration and achieving results, with reliability and adaptability to changing needs. Known for excellent problem-solving skills, customer service, and attention to safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Plumber
Hagen Plumbing
08.2024 - 10.2024
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
Maintenance Technician
Downey Retirement Center
05.2024 - 08.2024
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Service Plumber
United Drain and Plumbing
10.2019 - 02.2024
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
- Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
Education
Diploma - Plumbing
National Institute of Technology
Long Beach, CA10-2000
Skills
- Water Filtration Systems
- Critical Thinking Capacity
- Stress Management Strategies
- Tool and Equipment Operation
- Professionalism and Ethics
- Continuous Learning Attitude
- Attention to Detail Focus
- Pipe Cutting Precision
- Decision-Making Confidence
- Plumbing Code Compliance
- Preventative Maintenance Planning
- Sewer Line Inspection
- Gas Line Handling
- Computer Literacy Basics
- Cross-Connection Control
- Customer Service
- Water heater maintenance
- Gas piping
- Sewer and domestic water lines
- Problem-Solving
- Pipe installation
- Reliability
- Excellent Communication
- Quality production
- Teamwork and Collaboration
- Fixture repair
- Drain field placement
- Emergency Response
- Plumbing Repairs
- Troubleshooting
- Plumbing
- Drainage Systems Repair
- Hand and power tools
- Skilled with both hand and power tools
- Pipe Repair Expertise
- Valve Repair Experience
- Plumbing Fixture Troubleshooting
- Water Heater Knowledge
- Drain Cleaning Proficiency
- Video Camera Inspection Usage
- Emergency Plumbing Response
- Inventory Management Abilities
Certification
- TracPipe TracPipe Counter Strike and TracPipePS-II 08/2009
- Uponor Uponor Piping Systems Training Course. 04/2021
- Carrhill Company Polyethelyne and. polybutelyne pipe 4/2019
Languages
Spanish
Limited Working
Timeline
Service Plumber
Hagen Plumbing
08.2024 - 10.2024
Maintenance Technician
Downey Retirement Center
05.2024 - 08.2024
Service Plumber
United Drain and Plumbing
10.2019 - 02.2024
Diploma - Plumbing
National Institute of Technology
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