Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Setayesh Pourmand

San Jose,CA

Summary

Business Administration major with sophomore standing at West Valley College, possessing extensive leadership and client relations experience. Proven skills in public speaking, cultural advocacy, and organizational management through roles as Club President and Student Success Ambassador. Background in dental office administration, guest services, and childcare highlights adaptability and strong customer service abilities. Committed to pursuing opportunities in business and pre-law that leverage leadership and communication skills.

Overview

2
2
years of professional experience

Work History

Dental Receptionist & Assistant

Saratoga Pediatric Dentistry
Saratoga, CA
04.2025 - Current
  • Welcomed and registered patients, promoting a warm and professional front-office environment.
  • Managed appointment scheduling, patient records, and insurance documentation with precision.
  • Assisted dentists chairside during pediatric procedures, supporting staff and patients effectively.
  • Communicated with families to build trust and enhance patient experience.

Guest Experience Associate

Recovery Center, Bay Club
Los Gatos, CA
12.2024 - Current
  • Welcomed and engaged guests to ensure a professional and positive experience.
  • Converted membership inquiries into sales, directly contributing to revenue growth.
  • Educated members on recovery equipment, boosting service usage and satisfaction.

Childcare Associate

Bay Club
Los Gatos, CA
01.2024 - 12.2025
  • Established trust with families through consistent childcare and effective communication.
  • Promoted seasonal camps and programs, increasing enrollment and revenue.
  • Facilitated structured activities to maintain a safe, nurturing environment.

Store Associate

Rosy Yogurt
San Jose, CA
08.2023 - 12.2023
  • Promoted sales through effective upselling and delivered exceptional customer service.
  • Managed inventory and maintained displays to elevate customer experience.
  • Collaborated with team to drive improved store performance.

Education

Associate of Arts - Business Administration

West Valley College
Saratoga, CA
05-2026

Skills

  • Leadership and team management
  • Business communication
  • Public speaking
  • Cross-cultural communication
  • Client relations
  • Office management
  • Mentorship
  • Problem-solving
  • Fluent in English and Farsi

Affiliations

LEADERSHIP & COMMUNITY ENGAGEMENT

Volunteer – Refugee & Immigrant Transitions (RIT) 04/2025 – Present

  • Supported refugee and immigrant families in adapting to U.S. life by teaching English, assisting youth academically, and sharing U.S. systems knowledge.
  • Built meaningful cross-cultural relationships, strengthening empathy, patience, and communication skills.
  • Engaged in community gatherings to foster solidarity and inclusivity.

Student Success Ambassador – West Valley College | 08/2025

  • Represented West Valley College to prospective students and families through campus tours and outreach events.
  • Strengthened public speaking and presentation skills by educating diverse audiences on academic programs and campus life.
  • Partnered with Student Services to create a welcoming and informative visitor experience.

President – Middle East Support Club 08/2023 – 06/2025

  • Led initiatives to reconnect students with Middle Eastern culture and raise awareness of regional issues.
  • Organized cultural events, fundraisers, and discussions, strengthening organizational and leadership skills.
  • Fostered inclusivity by creating a supportive space for identity exploration and global awareness.

Timeline

Dental Receptionist & Assistant

Saratoga Pediatric Dentistry
04.2025 - Current

Guest Experience Associate

Recovery Center, Bay Club
12.2024 - Current

Childcare Associate

Bay Club
01.2024 - 12.2025

Store Associate

Rosy Yogurt
08.2023 - 12.2023

Associate of Arts - Business Administration

West Valley College