High-energy professional with strong background in entertainment, customer focused, fast paced, and recreational activities. Organized in planning and leading activities for guests. Dedicated to teamwork and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Manager
Marlin Club
Chesapeake
06.2024 - Current
Conducted lifeguard training sessions on water rescue techniques, first aid procedures and CPR certification requirements.
Inspected swimming areas regularly for water quality, equipment conditions and safety hazards.
Directed and monitored pool staff to ensure safety, cleanliness and customer satisfaction.
Resolved customer complaints in a timely manner while adhering to company policies and procedures.
Resolved customer complaints in an efficient manner while maintaining a professional attitude.
Organized special events such as swim meets, competitions and parties at the pool facility.
Maintained accurate records of pool activity such as attendance, maintenance needs and chemical readings.
Assisted in hiring new staff members such as lifeguards, instructors and cashiers.
Coordinated smooth pool opening at start of each season and managed shutdown at end of summer.
Tracked expenses related to operating the facility such as payroll costs, utilities bills and repair fees.
Enforced all pool rules and regulations in a courteous manner.
Facilitated communication between staff members by conducting weekly meetings.
Car Washer
Autobell
Chesapeake Beach
03.2024 - 06.2024
Cleaned interior and exterior of vehicles using a pressure washer, brushes, soap, and other cleaning materials.
Scrubbed tires and wheels with specialized chemicals and polishes for maximum shine.
Wiped down windows with special cleaning solutions for spotless clarity.
Dried vehicles off after washings using microfiber towels to avoid streaks and smears.
Maintained cleanliness of work area by disposing of trash properly.
Vacuumed upholstery in order to remove dust particles.
Polished the exterior surfaces of cars to remove dirt and grime.
Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
Resolved customer complaints promptly to retain customer loyalty.
Red Cross Certified Lifeguard
Marlin Club
Chesapeake Beach
06.2022 - 08.2023
Ensured safety protocols were followed at all times to prevent accidents or injury.
Monitored swimmers in a designated area for signs of distress and responded quickly in emergency situations.
Conducted periodic drills to test readiness levels during emergencies.
Inspected lifeguard stations regularly to ensure they are adequately stocked with supplies.
Provided first aid when necessary, including CPR and AED training if needed.
Rescued distressed swimmers using appropriate rescue techniques according to Red Cross standards.
Used training and medical supplies to examine injured people and administer first aid.
Educated patrons on rules and regulations regarding use of facility equipment and facilities.
Kitchen Staff Member
Chick Fil A Chesapeake
Chesapeake Beach
10.2022 - 03.2023
Managed inventory levels of ingredients and supplies necessary for daily operations.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment and surfaces, including grills, fryers, ovens, and other cooking equipment.
Prepared a variety of food items according to customer orders or restaurant recipes.
Performed closing duties such as restocking items, cleaning appliances and counters.
Operated deep fryer machines safely following safety guidelines.
Ensured that all food items were prepared according to company specifications and recipes.
Checked the quality of raw and cooked foods to ensure that standards were met.
Assisted in training new employees on kitchen operations and safety protocols.
Operations Manger, Event Director, Tourn. Director at Ocean City Marlin ClubOperations Manger, Event Director, Tourn. Director at Ocean City Marlin Club