Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
Work History
Cold Drink Equipment Installer
Coca Cola United
07.2024 - Current
Optimized route scheduling for efficient daily coverage of assigned client locations, ensuring timely service delivery and excellent customer experience.
Delivers, returns, and moves vending machines and coolers
Provides support to Cold Drink Equipment Installer 2
Completes general repairs of machines from movement, excluding refrigerant
Cleans equipment and machines
Completes general maintenance around cooler shop
Performs appropriate duties as assigned by management
Tier 1 Network Technician
Mix Networks
06.2022 - 01.2024
Troubleshot hardware and software to determine and rectify network problems.
Managed PBX and SIP end device registrations, alongside server provisioning and configuration file management.
Effectively conveyed technical insights to non-technical peers, facilitating comprehension of complex concepts.
Provided remote assistance to users, offering solutions and educational support over the phone.
Collaborated with both end users and seasoned IT professionals, offering adept troubleshooting and support.
Input data into spreadsheets and databases.
Provisioned VoIP equipment for order requests and network installs.
Created and managed domains and users via PBX.
Executed LNP port in and port out requests.
Sales Specialist
Lowe's
11.2015 - 10.2021
Provided first-rate service to all customers and potential customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Drafted, finalized and submitted paperwork to complete sales.
Maintained and always changing SPH ( sales per hour )