Summary
Overview
Work History
Education
Skills
Timeline
Manager

Seth Baldwin

Manager
Hamilton,Ohio

Summary

“ Mediocrity is a bad word, one I wont be associated with.” I am a versatile Assistant General Manager with 10 years of experience overseeing daily operations and training professionals of all ages and backgrounds. A decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. With a personable and composed demeanor demonstrated through polished communication and strong leadership I know Ic an be a great asset to your company if given the opportunity.

Overview

10
10
years of professional experience

Work History

Assistant General Manager

Crumbl Cookies
Cincinatti, OH
06.2022 - Current
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.

Shift leader

Chick-Fil-A
Aurora, CO
02.2020 - 06.2021
  • Pioneered the best methods for my location to serve guests during the pandemic and instilling all CDC protocols as they changed.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets by creating a new training program for my franchised store.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Optimized customer experience by delivering unparalleled guest services and effectively troubleshooting issues.

BOH Morning Supervisor

Qdoba, DIA
Denver, CO
12.2018 - 05.2019

Assistant General Manager

Gunnison, CO
04.2018 - 12.2018

Assistant General Manager

Firehouse Subs
Aurora, CO
09.2016 - 04.2018

Store Operator

K-Liquor
Denver, CO
08.2016 - 12.2016

Education

High School Diploma -

Grandview High School
Aurora, CO
08.2007 - 05.2011

Skills

Great ability to bolster spirits among staff through relationship building, coaching, and mentoring

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Timeline

Assistant General Manager

Crumbl Cookies
06.2022 - Current

Shift leader

Chick-Fil-A
02.2020 - 06.2021

BOH Morning Supervisor

Qdoba, DIA
12.2018 - 05.2019

Assistant General Manager

04.2018 - 12.2018

Assistant General Manager

Firehouse Subs
09.2016 - 04.2018

Store Operator

K-Liquor
08.2016 - 12.2016

High School Diploma -

Grandview High School
08.2007 - 05.2011

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