Seth Bennett
Riverton,Utah
Summary
Hardworking, outgoing employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
Riverton, UT
04.2023 - Current
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Verified order accuracy prior to shipment.
- Processed incoming orders in a timely manner according to company standards.
- Packaged items for shipping following established procedures.
- Operated forklift, pallet jack, or other equipment as needed.
- Resolved customer inquiries regarding order status and delivery.
- Assisted with loading and unloading trucks when necessary during peak periods of activity.
- Coordinated with other departments to ensure efficient and timely processing of orders.
Lead Consultant
Fedex Office
American Fork, UT
11.2021 - 04.2023
- Supervised store consultants and maintained inventory, ensuring the quality of products and service to customers.
- Troubleshot and fixed software issues with printers and other electronics while establishing relations with businesses and customers.
- Coordinated with other stores to fulfill customers needs.
- Trained and developed other managers within the company.
- Created new strategies for improving customer service standards within the organization.
Associate
Tj Maxx
Riverton, UT
06.2019 - 11.2021
- Informed customers about sales on clothing and furniture items, addressed customer concerns via phone calls, trained new employees in store operations.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Helped customers locate items within the store using the inventory system.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Processed payments using point-of-sale systems.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
CAP 2 Associate
Walmart
Riverton, UT
06.2018 - 06.2019
- Unloaded delivery trucks, stocked shelves, and promoted sale merchandise while providing general customer service.
- Demonstrated an understanding of all products offered in the store in order to answer customer questions.
- Built relationships with customers to provide personalized service based on individual needs.
- Monitored stock levels and communicated with vendors to ensure availability of merchandise.
- Assisted in training new associates on customer service protocols and operational procedures.
- Maintained a neat and organized work area while adhering to safety standards.
- Organized back-room stock shelves according to company policies and procedures.
Education
Riverton High School
Google Certificates Program
Skills
- Stock control
- Warehouse Operations
- Quality Control
- Customer Service
- Team Collaboration
- Goal Setting
- Problem-solving aptitude
- Data Processing
- Attention to Detail
- Task Prioritization
Timeline
Order Fulfillment Associate
Home Depot
04.2023 - Current
Lead Consultant
Fedex Office
11.2021 - 04.2023
Associate
Tj Maxx
06.2019 - 11.2021
CAP 2 Associate
Walmart
06.2018 - 06.2019
Riverton High School
Google Certificates Program
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