Seth Broussard
Pearland,TX
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
3
3
years of professional experience
Work History
Rec Center Front Desk Associate
Sam Houston Sate University
10.2022 - Current
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Freight Team Associate
Target
11.2023 - 02.2024
- This position was seasonal
- Lifted and moved items weighing 50 pounds or more multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
Dishwasher/Restaurant Busser
La Madeline
02.2022 - 08.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
FOH Team Member
Chic-Fil-A
05.2021 - 11.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Education
BBA - Finance
Sam Houston Sate University
Huntsville, TX05.2026
Skills
- Time Management
- Problem-solving skills
- Listening Skills
- Guest Relations
Timeline
Freight Team Associate
Target
11.2023 - 02.2024
Rec Center Front Desk Associate
Sam Houston Sate University
10.2022 - Current
Dishwasher/Restaurant Busser
La Madeline
02.2022 - 08.2022
FOH Team Member
Chic-Fil-A
05.2021 - 11.2021
BBA - Finance
Sam Houston Sate University
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