Work Preference
Summary
Overview
Work History
Education
Skills
ADDITIONAL
Timeline
Generic
Seth Cowper
Open To Work

Seth Cowper

New York,NY

Work Preference

Work Type

Full TimePart TimeInternship

Location Preference

Remote

Summary

Experienced customer service professional skilled in delivering support through various channels, including in-person and online. Known for clear communication, empathetic problem-solving, and effective multitasking capabilities. Aspiring to join Apple as an At Home Advisor, focusing on chat support to enhance customer experiences. Proficient in managing multiple tasks simultaneously with advanced typing skills.

Overview

1
1
year of professional experience

Work History

Crew Member

Chipotle Mexican Grill
10.2024 - 06.2025
  • Delivered friendly, accurate service in a high-volume, fast-paced environment.
  • Assisted customers at the window; prepared orders; ensured accuracy under time pressure.
  • Multitasked across stations (chips, dishes, prep) while maintaining quality and speed.
  • Communicated clearly with customers and teammates to solve issues quickly.

Education

GED - undefined

01.2023

Skills

  • Strong written communication; fast, accurate typing
  • Customer service & problem-solving under pressure
  • Technical troubleshooting (Apple devices, apps, connectivity)
  • Community management & online moderation (Discord)
  • Time management & multitasking across multiple chats
  • Deep familiarity with iPhone, iPad, Mac, MacBook, Apple Watch, AirPods, iOS, macOS
  • Adaptability, patience, and empathy with diverse customers

ADDITIONAL

  • 8 years of computer experience with strong general tech literacy
  • Lifelong Apple user with hands-on experience across devices

Timeline

Crew Member

Chipotle Mexican Grill
10.2024 - 06.2025

GED - undefined