Seth Dalton
Charlottesville,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Constantly looking to learn more in order to continue the ever-growing knowledge in Information Technology. Looking for a first step into the world of IT.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Keyholder Manager
Burger Bach
2019.07 - Current
- Boosted overall team performance with regular coaching sessions, addressing individual strengths and areas for improvement.
- Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
- Resolved customer complaints promptly, fostering a high level of satisfaction and loyalty among patrons.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Bartender
Burger Bach
2019.07 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
Education
No Degree - Nursing
Piedmont Virginia Community College
Charlottesville, VAHigh School Diploma -
The Covenant School
Charlottesville, VA05.2016
Skills
- Operating system management
- System Configuration
- Desktop support
- User Support
- Service support
- Customer Service
- Windows 10
Languages
English
Certification
- Google IT Support Specialist Certification (currently enrolled)
- Google Cybersecurity Certification (completed)
Timeline
Keyholder Manager
Burger Bach
2019.07 - Current
Bartender
Burger Bach
2019.07 - Current
No Degree - Nursing
Piedmont Virginia Community College
High School Diploma -
The Covenant School
- Google IT Support Specialist Certification (currently enrolled)
- Google Cybersecurity Certification (completed)
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