Seth Dickerson
Sorrento
Summary
Proven Customer Service Associate at Publix Supermarket, adept in cash handling and upselling strategies, significantly contributed to sales goals. Demonstrated reliability, fostering an inclusive atmosphere and excelling in customer service. Skillfully managed high-volume transactions, ensuring accuracy and efficiency. A team player, committed to enhancing customer satisfaction and store success.
Overview
2
2
years of professional experience
Work History
Customer Service Associate Cashier
Publix Supermarket
10.2022 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed high-volume customer traffic during peak hours while maintaining efficiency and accuracy in transactions.
- Provided exceptional service to diverse clientele, fostering an inclusive shopping atmosphere.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Eustis High School
Eustis, FL05-2022
Skills
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Upselling strategies
- Cash handling expertise
- Customer-focused mindset
- Professional appearance
- Cash register operation
- Customer service
R.O.T.C. Cadet
Was in ROTC program at Eustis High School in 9th, 10th and 12th grade. Did not participate in 2021 due to COVID and not being able to attend in -house schooling.
Timeline
Customer Service Associate Cashier
Publix Supermarket
10.2022 - Current
High School Diploma -
Eustis High School
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