Seth Duran
Chicago,IL
Summary
Dynamic and results-driven professional, with extensive experience as a Lead Flight Attendant at Frontier Airlines for eight years. Expert in customer service and conflict resolution. I excel in maintaining safety and efficiency, with teamwork always a top priority. Proven ability to handle high-pressure situations, while ensuring exceptional service and strong relationships with colleagues and passengers alike.
Overview
21
21
years of professional experience
Work History
Lead Flight Attendant
Frontier Airlines
Chicago, IL
04.2017 - 11.2025
- Efficiency handling difficult situations professionally, with composure under high pressure and offering effective solutions.
- Conducted pre-flight briefings for crew members, ensuring proper understanding of safety protocols and expectations.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Streamlined communication between cabin crew members during flights, enhancing teamwork and collaboration within the team.
- Ensured professional relationships throughout my career and built strong trusting relationships on the way.
Challenger Park Secretary
Chicago Parks District
Chicago, IL
09.2025 - Current
- Managed office correspondence to ensure timely communication among members
- Coordinated scheduling for meetings, events, and clean up projects
- Maintained accurate records and filing systems to enhance data retrieval efficiency
- Assisted in budgeting processes by tracking expenditures and preparing financial reports
Farm Hand
Jelinek Farms INC.
Anthony, KS
06.2005 - 09.2016
- Operated and maintained farm machinery, ensuring optimal functionality and safety standards.
- Assisted in planting, cultivating, and harvesting crops to meet production goals.
- Monitored crop health, identifying issues and implementing corrective measures promptly and effectively.
- Coordinated daily tasks among team members to maximize efficiency during peak seasons.
Education
High School Diploma -
Chaparral High School
Anthony, KS06-2011
Bachelor of Science - Engineering General
Kansas State University
Manhattan, KS08-2016
Skills
- Effective verbal and written communication
- Extensive CPR training
- Cleanliness and sanitation
- Safety and Efficiency awareness
- Customer service and assistance training
- Deescalation practice
- Experience with ESL Communication
Timeline
Challenger Park Secretary
Chicago Parks District
09.2025 - Current
Lead Flight Attendant
Frontier Airlines
04.2017 - 11.2025
Farm Hand
Jelinek Farms INC.
06.2005 - 09.2016
High School Diploma -
Chaparral High School
Bachelor of Science - Engineering General
Kansas State University