Seth Duran
Chicago,IL
Summary
Dynamic and results-driven professional, with extensive experience as a Lead Flight Attendant at Frontier Airlines for eight years. Expert in customer service and conflict resolution. I excel in maintaining safety and efficiency, with teamwork always a top priority. Proven ability to handle high-pressure situations, while ensuring exceptional service and strong relationships with colleagues and passengers alike.
Overview
21
21
years of professional experience
Work History
Lead Flight Attendant
Frontier Airlines
04.2017 - 11.2025
- Efficiency handling difficult situations professionally, with composure under high pressure and offering effective solutions.
- Conducted pre-flight briefings for crew members, ensuring proper understanding of safety protocols and expectations.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Streamlined communication between cabin crew members during flights, enhancing teamwork and collaboration within the team.
- Ensured professional relationships throughout my career and built strong trusting relationships on the way.
Challenger Park Secretary
Chicago Parks District
09.2025 - Current
- Managed office correspondence to ensure timely communication among members
- Coordinated scheduling for meetings, events, and clean up projects
- Maintained accurate records and filing systems to enhance data retrieval efficiency
- Assisted in budgeting processes by tracking expenditures and preparing financial reports
Farm Hand
Jelinek Farms INC.
06.2005 - 09.2016
- Operated and maintained farm machinery, ensuring optimal functionality and safety standards.
- Assisted in planting, cultivating, and harvesting crops to meet production goals.
- Monitored crop health, identifying issues and implementing corrective measures promptly and effectively.
- Coordinated daily tasks among team members to maximize efficiency during peak seasons.
Education
High School Diploma -
Chaparral High School
Anthony, KS06-2011
Bachelor of Science - Engineering General
Kansas State University
Manhattan, KS08-2016
Skills
- Effective verbal and written communication
- Extensive CPR training
- Cleanliness and sanitation
- Safety and Efficiency awareness
- Customer service and assistance training
- Deescalation practice
- Experience with ESL Communication
Timeline
Challenger Park Secretary
Chicago Parks District
09.2025 - Current
Lead Flight Attendant
Frontier Airlines
04.2017 - 11.2025
Farm Hand
Jelinek Farms INC.
06.2005 - 09.2016
High School Diploma -
Chaparral High School
Bachelor of Science - Engineering General
Kansas State University