Seth Fadley
project manager
Woodstock ,VA
Summary
Professional Consultant with strong focus on project management, team collaboration, and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for adaptability, reliability, and delivering successful outcomes in dynamic environments. Adept at leading teams to meet changing needs and drive project success.
Overview
6
6
years of professional experience
Work History
Consultant Project Manager
Fadley Consulting Limited Liability
02.2024 - Current
- Generating my own clients and giving solutions based on the situation at hand.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Built strong relationships with clients to drive repeat business and referrals.
- Supervised team of construction workers to maintain productivity and quality of work.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
Insurance Claims Specialist
NVB Contracting
04.2022 - 02.2024
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Evaluated and settled complex insurance claims in strict timeframes.
Assisant Manager
Gentle Harvest
05.2019 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Central High School
Woodstock, VA06-2005
Skills
- Project scheduling
- Scope management
- Business analysis
- Meeting facilitation
Accomplishments
- Achieved top three in sales rankings through effectively helping with insurance claims and storm related events two years running.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
English
Timeline
Consultant Project Manager
Fadley Consulting Limited Liability
02.2024 - Current
Insurance Claims Specialist
NVB Contracting
04.2022 - 02.2024
Assisant Manager
Gentle Harvest
05.2019 - 04.2022
High School Diploma -
Central High School
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