- Graphic Design
- Music
- Designing and Printing 3D Models
- Video Game Design
- Cooking
- Bread Making
- Backpacking and Hiking
- Volunteer Travel
- Historical Exploration
- Food Tourism
- Animal Welfare Advocacy
- Getting involved in local advocacy groups to promote positive change in the community
Seth Hancock
South Jordan,UT
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Amazon
West Jordan, UT
10.2020 - 09.2025
- Worked in all out-bound associated processes from Shipdock, Pick, Pack, V-rets, Trans-out.
- I was problem solve trained in all those areas and often problem solved for others as i did processes.
- T1 AA 10/31/2020-5/20/2023
- T3(Assistant manager) 5/21/2023-10/1/2025
- When i was promoted to an assisstant manager i was moved to Inbound Dock.
- Streamlined operational processes to enhance efficiency and reduce turnaround times.
- Coordinated cross-departmental communication to ensure project alignment and resource allocation.
- Implemented performance tracking systems to monitor team productivity and identify improvement areas.
- Analyzed data trends to inform decision-making, contributing to better resource management strategies.
- Mentored junior staff, fostering professional growth and enhancing team performance standards.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
CNA
The Charleston
Cedar Hills, UT
07.2017 - 01.2018
- Provided nursing assistance to residents in a 120-room long term care facility.
- Assisted residents with activities of daily living including helping with meals, dressing and grooming.
- Preserve patient dignity and minimize discomfort while carrying out duties such as transferring, bedpan changes, diapering, emptying drainage bags and bathing.
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
- Complied with HIPAA standards in all patient documentation and interactions.
General Labor
Salt Lake Excavation
Draper, UT
06.2016 - 06.2017
- Operated excavation equipment and other general site tools and vehicles.
- Performed work as requested by supervisor and minor repairs as needed.
- Assisted with pipe installations and adhered to all safety procedures in handling excavation equipment.
General Labor
ScreenPlay
Orem, UT
01.2016 - 06.2016
- Performed work as requested by supervisor.
Sales Representative
Pure Energy
Tempe, AZ
05.2015 - 01.2016
- Self contracted sales representative traveling door to door.
- Organized and managed appointments and scheduled installations.
- Generated qualified leads for the project manager.
- Answered questions from customers, providing information about our Solar product.
- Accurate, good communication skills and a result-oriented attitude.
Soup maker, Prep Cook, Line Server, Dishwasher, Lobby Maintenance
Zupas
American Fork, UT
07.2014 - 05.2015
- Responsible for preparing soups
- Helped to prepare vegetables, meats and various other foods for cooking.
- Responsible for preparing salads and desserts.
- Helped to serve the food.
- Responsible for cleaning kitchen and kitchen equipment and utensils.
- Arranged ingredients attractively to prepare cold plate combinations.
- Made all soups (11) different kinds and 1 changed every week.
- Washed dishes, and worked line.
- Top lobby greeter and customer service due to my people skills and speedy cleaning.
General Labor
VIA Motors
Orem, UT
08.2013 - 07.2014
- Helped engineers pull parts for electric and gas cars.
- Received parts and information.
- Organized parts area.
- Inventory counting for Audit
Customer Service
Megaplex Theaters
Lehi, UT
05.2012 - 08.2013
- Worked on the floor team
- Helped clean floors in each theater, emptied trash cans and helped direct guests to the right theatres.
- Set up for events and deep cleaned seats and floors after event.
Education
High School Diploma -
Lone Peak High School
Highland, UT01.2013
CNA Certification Course - undefined
Orchard CNA Training Center
Orem, UT07.2017
Skills
- Trained in CPR and first aid techniques
- Extensive hands-on labor skills
- Adaptability to learn under challenging conditions
- Proficient in applying safety protocols across job contexts
- Experienced in document formatting and editing
- Strong customer rapport
- Self-motivated, conflict resolution, adaptability, empathetic and compassionate
- Customer service
- Staff supervision
- Staff training and development
- Team leadership
- Retail operations
Accomplishments
- Supervised team of 15-45 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 5 in the development of a project to increase volume and reduce cost within a specific area.
Certification
CPR/First aid
Interests
Timeline
Manager's Assistant
Amazon
10.2020 - 09.2025
CNA
The Charleston
07.2017 - 01.2018
General Labor
Salt Lake Excavation
06.2016 - 06.2017
General Labor
ScreenPlay
01.2016 - 06.2016
Sales Representative
Pure Energy
05.2015 - 01.2016
Soup maker, Prep Cook, Line Server, Dishwasher, Lobby Maintenance
Zupas
07.2014 - 05.2015
General Labor
VIA Motors
08.2013 - 07.2014
Customer Service
Megaplex Theaters
05.2012 - 08.2013
CNA Certification Course - undefined
Orchard CNA Training Center
High School Diploma -
Lone Peak High School