Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Seth Hollen

Lilburn,Georgia

Summary

Proven professional with a track record of enhancing passenger satisfaction and maintaining safety at Thrive SMP. Excelled in timetable adherence and customer assistance, boosting efficiency and teamwork. Skilled in safety management and public address announcements, ensuring a secure and informed travel experience. Demonstrated excellence in multitasking and audience engagement, achieving high levels of repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Train Conductor

Thrive SMP
05.2024 - Current
  • Communicated with train dispatchers to obtain and adjust directions.
  • Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
  • Maintained strict schedules for passengers and cargo.
  • Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
  • Managed daily train operations, adhering to strict schedules and regulatory requirements.
  • Provided exceptional customer service, assisting passengers with boarding, seating, and luggage storage.
  • Provided timely updates to passengers regarding schedule changes or delays, ensuring their satisfaction during travel interruptions.
  • Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.

Cook

Fazoli's
05.2023 - 11.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cook

KFC
08.2021 - 05.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Jenison High School
Jenison, MI
05.2022

Skills

  • Maintaining safety
  • Making announcements
  • Timetable Adherence
  • Loading and unloading procedures
  • Assisting customers
  • Ticket Inspection
  • Passenger Assistance
  • Public Address Announcements
  • Safety Management
  • Directing performers
  • Audience Engagement

Certification

  • First Aid/CPR Certified

Timeline

Train Conductor

Thrive SMP
05.2024 - Current

Cook

Fazoli's
05.2023 - 11.2023

Cook

KFC
08.2021 - 05.2022

High School Diploma -

Jenison High School

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Seth Hollen