Seth Isenburg
Yucaipa,CA
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting retail sales through exceptional service and problem-solving skills. At Yucaipa Bike Shop, significantly improved shopping experiences by maintaining an organized environment and expertly handling customer inquiries. Demonstrates strong teamwork and reliability, ensuring smooth operations and positive outcomes.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Yucaipa Bike Shop
Yucaipa
01.2024 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assemble new bicycles according to company specifications.
- Installed new parts onto customers bicycles and adjusted to their liking.
- Serviced and perform preventative maintenance on bicycles.
Retail Sales Associate
Party City
Redlands, CA
09.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Restaurant Worker
Danny's Pizza
Yucaipa, CA
01.2022 - 08.2022
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Expedited orders during busy shifts, ensuring timely delivery of hot, fresh meals to customers'' tables.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA03.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Customer Engagement
- Retail Sales
- Reliability and punctuality
- Flexible Schedule
Hobbies
During my spare time, I enjoy spending my days out doors riding my bicycle, dirt bike or simply working on vehicles. I love to work on anything that has a motor and like getting my hands dirty. I always enjoy learning new hobbies and skills where as I recently picked up the hobby of repairing broken dirt bikes.
Timeline
Retail Sales Associate
Yucaipa Bike Shop
01.2024 - 04.2024
Retail Sales Associate
Party City
09.2023 - 01.2024
Restaurant Worker
Danny's Pizza
01.2022 - 08.2022
High School Diploma -
Yucaipa High School