SETH JIMENEZ
Plano
Summary
Dynamic warehouse professional with extensive experience at Forklift Operating, excelling in merchandise handling and stock replenishment. Proven ability to optimize inventory processes and enhance team collaboration. Skilled in operating forklifts and maintaining safety standards, while delivering exceptional service and achieving high customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Overnight Stocker and Receiver
Tom Thumb Grocery
Plano, TX
09.2025 - Current
- Stocked shelves efficiently to maintain product availability and organization.
- Received and processed incoming shipments, ensuring accuracy and quality of inventory.
- Operated pallet jacks and forklifts for safe transportation of merchandise.
- Collaborated with team members to optimize stock placement and layout strategies.
Warehouse Worker/Driver, Warehouse Orders
Humphrey & Associates, Inc.
Dallas, TX
01.2022 - 09.2024
- Operated forklifts and pallet jacks to efficiently move inventory.
- Assisted in receiving and sorting incoming shipments for accuracy.
- Maintained organized warehouse layout to optimize space utilization.
- Participated in regular safety training to adhere to compliance standards.
- Conducted quality checks on products before shipment to ensure standards.
- Utilized inventory management software to track stock levels accurately.
- Cleaned and maintained work area to support a safe environment.
- Consistently lifted materials weighing as much as 80 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Repairing anything broken in the warehouse area, whether it be toilets, leaking ceilings, broken walls, tools, our fence border, potholes in our road, minor truck maintenance, as well as hedge trimming and control.
PDI Technician/Service Writer
Rockwall Power Sports
Rockwall, TX
06.2020 - 12.2021
- Conducted pre-delivery inspections to ensure vehicle compliance with safety and quality standards.
- Diagnosed mechanical issues using diagnostic tools and systems, improving repair turnaround times.
- Collaborated with service technicians to address customer concerns and enhance service delivery efficiency.
- Maintained accurate records of inspection findings and repairs performed on vehicles.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Contributed to a safe working environment by adhering to safety protocols and maintaining clean workspaces.
- Conducted regular equipment inspections to identify potential malfunctions early, preventing downtime due to unexpected breakdowns.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Repaired faults, reassembled products, and completed additional tests.
- Unloaded product with a Forklift
- Cleaned Parking lot
- Managed customer service inquiries and provided accurate information regarding service options.
- Coordinated service appointments and ensured effective communication between technicians and clients.
- Maintained detailed records of service transactions to streamline workflow and enhance accuracy.
- Assisted in diagnosing vehicle issues by gathering customer-reported symptoms and preferences.
- Resolved conflicts and complaints promptly, ensuring positive customer experiences and retention efforts.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Diagnosed and repaired mechanical issues in powersport vehicles, enhancing operational efficiency.
Education
High School Diploma -
Royse City High School
Royse City, TXSkills
- Merchandise handling
- Stock replenishment
- Order picking
- Shipping and receiving
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Team player
- Safety awareness
- Teamwork and collaboration
Certification
- Class 1/4/5 Forklift, Humphrey & Associates, Inc., 12/08/23 - 12/07/26
Timeline
Overnight Stocker and Receiver
Tom Thumb Grocery
09.2025 - Current
Warehouse Worker/Driver, Warehouse Orders
Humphrey & Associates, Inc.
01.2022 - 09.2024
PDI Technician/Service Writer
Rockwall Power Sports
06.2020 - 12.2021
High School Diploma -
Royse City High School