Dynamic [Job Title] committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
20
20
years of professional experience
Work History
Senior Business Analyst
Insight Global (contractor For JM&A)
08.2023 - 02.2024
Designed and implemented Power Automate flow to automatically send email notifications and post updates on SharePoint highlighting system outages and interruptions, streamlining process by 80%, and significantly reducing manual effort and response time
Redesigned Power BI dashboard to provide metrics that were better aligned with business goals
Collaborated with cross-functional teams to identify and document requirements for new contract lifecycle management system that would streamline operations
Developed and executed data migration plan for transitioning 2TB of data from network shares to SharePoint, leveraging SharePoint Migration Tool and developing PowerShell scripts to update external links from mapped drives to SharePoint
Actively pursuing Microsoft Power Platform Functional Consultant certification, expected completion in April 2024.
Technical Business Analyst
Broward Health
06.2022 - 08.2023
Instrumental member of CloudSuite implementation and deployment team, including participating in technical meetings and collaborating with stakeholders
Designed and tested new security classes for CloudSuite, ensuring strict segregation and confidentiality of executive pay information
Maintained documentation for new security classes
Conducted comprehensive testing of proof-of-concept interface to connect to data archive using APIs, ensuring functionality, compatibility, and performance.
ERP Systems Analyst
GL Homes
10.2020 - 06.2022
Liaison between business users and developers to triage and resolve system errors for JD Edwards ERP and related systems
Provided role-specific training for ERP users
Coordinated operations and system improvements for users working remotely and in satellite offices across Florida
Created profiles for new users for multiple software platforms, monitor system security, and resolve related IT tickets
Converted SQL Server stored procedures to consume data from new CRM, leveraging expertise in SQL development
Utilized Visual Studio to revise and deploy converted SSRS reports, ensuring accurate and timely delivery of critical business insights on report server
Successfully converted Power BI reports to Tableau, transferring data visualizations and insights, while maintaining accuracy and functionality.
IS System/Technical Analyst
Meggitt PLC
04.2019 - 04.2020
Directed operations and system improvements for 150 Quantum Enterprise Resource Planning (ERP) users across four physical locations
Created profiles for new users, monitor system security, and resolve related IT tickets
Redefined SharePoint system security and created new department-based hierarchy to keep information secure while making general information more easily accessible
Eliminated input errors by creating application to automatically scan and parses barcode data into ERP, reducing processing time by 35%.
Application Specialist
Good Shepherd Services
05.2015 - 02.2019
Managed electronic health record system (myEvolv) for over 100 users
Trained doctors, nurses, and other staff, and utilized feedback from users to tailor MyEvolv to meet agency’s needs
Developed and implemented automated delivery of Crystal Reports to replace manually-created Excel spreadsheets, reducing weekly report creation time by up to 60%
Created SQL triggers for automatically emailing notifications to users about major adoption and foster care milestones, replacing method of manually checking MyEvolv for important dates
ERP Systems Analyst
Karp Associates, Inc.
01.2004 - 05.2015
Instrumental member of ERP implementation team, including data migration, training, testing, and documenting standard operating procedure
Reduced shipping errors, late orders, and missing paperwork by 40% through implementation of paperless order acknowledgements, purchase orders, and invoices that were automatically emailed to customers
Increased accuracy and speed of physical inventory count by integrating bar codes and developing new two-part inventory ticket, improving counting and verification, and reducing recounts by 20%.
Education
Bachelor of Business Administration - Banking And Finance
Bachelor of Business Administration - Banking And Finance
Hofstra University
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