Seth Lindsey
Bartonville,IL
Summary
Forward-thinking employee with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
15
15
years of professional experience
Work History
Sales Lead
Verizon Cellular Sales
08.2024 - Current
- Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services
- Drive sales and customer satisfaction, with focus on the value to all customers
- Conduct calls to our customers who are seeking to learn more about our products and services
- Excellent communication skills and the ability to stay connected through Company resources
- Able to perform operational procedures including store opening and closing responsibilities
- Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals
- Effective at balancing customer experience and performance goals
- Attend and complete all required training and meetings for development
- Engage in community giveback through volunteer events, donations, grants and more
- Maintain a positive attitude, engage with energy, and participate/contribute equally
Production Supervisor
Cintal (Caterpillar)
11.2022 - 07.2024
- Responsible for a production line and meeting department goals and standards on quality, yield, productivity, cost, and safety
- Development and training of employees, working within the guidelines of the union contract and company policies as well as new hire evaluations
- Responsible for monitoring standards and indexes needed to control the area of responsibility
- Quick and timely feedback to supervisor on all exceptions in regards to productivity, downtime, quality, yield, cost, and safety
- Responsible for making sure all preventive maintenance is done on all equipment in the area of control and interfacing with immediate supervisor on all suggested changes that would make the job better, more profitable and safer
- Responsible for giving safety orientation and holding safety/general meetings as required
- Responsible for the testing and developing techniques and processes on equipment as directed by the manager
Engineered Solutions Sales
Blackhawk Industrial
06.2017 - 10.2022
- Manage new and existing customer relationships
- Maintains a thorough knowledge of products
- Follows through with customer to ensure satisfaction
- Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
- Studies product information, attends seminars, supervises tests of products
- Attends and contributes to company sales meetings and technical sessions.
- Provides customers with all literature and promotional materials they need to enhance their productivity.
- Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts.
- Proactively solve problems for customers while building and sustain positive customer relationships
- Provide and coordinate technical support as needed
- Support and expand onsite sales and service
- Communicate customer and market issues to company management
- Perform other duties as assigned
- Perform all work in accordance to ISO processes and procedures
Diesel Mechanic
United States Marine Corps
05.2011 - 05.2015
- Basic mechanic responsible for maintaining any mechanical issues on over 65 military vehicles
- (Tool Room NCO) in charge of all tool orders and upkeep
- Updates on all diagnostics systems and software
- Responsible for over $500,000 in government tools and equipment
- Motor Transport Maintenance Chief/Platoon Sergeant Responsible for assigning daily maintenance and routine work, inbound/outbound receiving of military vehicles
- Responsible for accountability of 30+ Marines ensuring they uphold standards of the Marine Corps
Education
Associate of Science -
Illinois Central College
East Peoria05.2017
Skills
- Production Development
- Project Management
- Staff Development
- Team Building
- Employee Coaching and Motivation
- Documentation and Reporting
- Scheduling and Coordinating
- Hiring and Training
- Team Leadership
- Verbal and Written Communication
- Time Management
Timeline
Sales Lead
Verizon Cellular Sales
08.2024 - Current
Production Supervisor
Cintal (Caterpillar)
11.2022 - 07.2024
Engineered Solutions Sales
Blackhawk Industrial
06.2017 - 10.2022
Diesel Mechanic
United States Marine Corps
05.2011 - 05.2015
Associate of Science -
Illinois Central College