Summary
Overview
Work History
Education
Skills
Timeline
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Seth Loudon

Westminster,MA

Summary

Dynamic and dedicated professional with experience as a Lead Busser at Colonial Hotel, excelling in customer service excellence and efficient table clearing. Proven ability to thrive in fast-paced environments while maintaining high sanitation standards and fostering collaboration among team members to enhance guest experiences during high-volume events.

Overview

1
1
year of professional experience

Work History

Lead Busser

Colonial Hotel
01.2023 - 09.2023
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
  • Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
  • Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.

Education

Undergrad - Finance

University of Massachusetts, Lowell
Lowell, MA

Skills

  • Fast-paced environment
  • Cleanliness
  • Sanitation standards
  • Efficient table clearing
  • Collaboration
  • Positive attitude
  • Time management
  • Attention to detail
  • Clear communication
  • Customer service excellence

Timeline

Lead Busser

Colonial Hotel
01.2023 - 09.2023

Undergrad - Finance

University of Massachusetts, Lowell

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Seth Loudon