Seth Madsen
Traverse City
Summary
Experienced restoration technician specializing in water damage restoration, mold remediation, and restoration planning. Proven ability to enhance workflow efficiency and train junior staff for optimal team performance.
Knowledgeable Correctional Officer with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Overview
26
26
years of professional experience
Work History
Restoration Technician
Randy's Flood Service
Traverse City, MI
08.2013 - 08.2023
- Operated water extraction equipment to mitigate flood damage and restore properties efficiently.
- Assessed property damage to develop restoration plans and prioritize tasks effectively.
- Collaborated with insurance adjusters to streamline claims processes for affected clients.
- Trained junior technicians on restoration techniques and safety protocols to enhance team performance.
- Implemented improved workflow procedures, resulting in reduced restoration times and enhanced service delivery.
- Managed inventory of restoration supplies and equipment, ensuring availability for timely project execution.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
Correctional Officer
Pugsly Correctional Facility
Kingsley, MI
02.2000 - 05.2013
- Supervised inmate activities, ensuring compliance with facility regulations and safety protocols.
- Conducted regular security checks to maintain order and prevent disturbances among inmates.
- Collaborated with law enforcement and support staff during emergency response situations.
- Implemented conflict resolution strategies to de-escalate potentially volatile situations effectively.
- Monitored inmate behavior, documenting incidents and reporting any violations to management promptly.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Package Sorter
UPS
West Branch, MI
02.1998 - 07.1999
- Sorted packages efficiently to ensure timely delivery and maintain workflow continuity.
- Operated scanning equipment to track package locations and streamline sorting processes.
- Collaborated with team members to enhance operational productivity and resolve sorting discrepancies.
- Maintained cleanliness and organization in designated work areas to adhere to safety standards.
Education
Criminal Justice - Criminology
Kirtland Community College
Grayling MichiganHigh School Diploma -
Grayling Highschool
Grayling, MISkills
- Water damage restoration
- Sewage cleanup
- Structure tear-down
- OSHA compliance
- Preventive care
- Fire damage restoration
- Trauma scene cleanup
- Carpet cleaning
- Debris removal
- Accurate estimates
- Mold remediation
- Biohazard cleanup
- Restoration planning
- Large restoration projects
Timeline
Restoration Technician
Randy's Flood Service
08.2013 - 08.2023
Correctional Officer
Pugsly Correctional Facility
02.2000 - 05.2013
Package Sorter
UPS
02.1998 - 07.1999
Criminal Justice - Criminology
Kirtland Community College
High School Diploma -
Grayling Highschool