Seth Malloy

• Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
• Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
• Handled guest complaints professionally, resolving issues quickly to maintain high levels of customer satisfaction.
• Processed payments accurately, ensuring proper billing procedures were followed.
• Enhanced team morale with positive attitude and strong work ethic, leading by example.
• Directing the placement of trailers in the yard, assigning drivers to specific dock doors, and staging outbound shipments.
• Maintaining clear communication with warehouse teams, drivers, and carriers to ensure smooth operations and timely deliveries.
• Monitoring yard performance, analyzing data to identify bottlenecks, and using yard management systems to improve workflow.
• Assigning tasks to yard personnel, supervising their work, and ensuring that all duties are completed efficiently and according to standard operating procedures.
• Working with YMS Software that helps manage trailer movements, inventory, and security within the yard.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

* Executed loading operations efficiently, ensuring timely dispatch of goods to meet customer demands.

* Maintained compliance with safety regulations during loading and unloading processes to prevent workplace accidents.

* Assisted in inventory management by accurately labeling and organizing incoming and outgoing shipments.

* Collaborated with team members to enhance workflow and streamline loading procedures, improving overall efficiency.

* Utilized equipment for loading and unloading tasks, ensuring proper handling of fragile items.

* Identified and reported damaged products to supervisors for prompt resolution and replacement.

* Trained new employees on safe loading techniques and warehouse protocols to enhance team performance.

* Ensured cleanliness and organization of loading areas to promote a safe work environment.

* Successfully worked across multiple areas within the distribution center, developing broad operational knowledge and flexibility.

* Frequently stepped into leadership roles, running areas during high‑demand or short‑staffed shifts to maintain flow and productivity.

* Demonstrated exceptional consistency in performance, reliability, and meeting production metrics.

* Upheld and modeled strict safety standards, emphasizing hazard awareness, clean workspaces, and proper equipment handling.

* Supported associates struggling with tasks or standards, providing guidance and stabilizing workflow.

* Known for precise trailer loading, space management, and minimizing wasted time and movement.

* Quickly identified errors or process issues, corrected them, and communicated solutions to prevent recurrence.

* Maintained calm, steady performance during chaotic or high‑pressure periods, earning trust from peers and leadership.