Seth Mateo
Ewa Beach,HI
Summary
Dynamic server with a proven track record at Assagios, excelling in exceptional customer service and guest engagement. Known for fast adaptability and maintaining cleanliness standards, I consistently enhance guest experiences while managing multiple tables efficiently. Committed to performance improvement and delivering high-quality hospitality in fast-paced environments. Ready to tackle and adapt to a new field and career.
Overview
2
2
years of professional experience
Work History
Server
Assagios
Oahu Hawaii
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Server
Roy’s Koolina
Koolina Hi
09.2024 - 02.2025
- Greeted customers warmly to provide exceptional customer service.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Education
Calvary Chapel Christian School
‘Aiea, HI06.2022
Skills
- Fast Adaptability
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Sales techniques
- Sales expertise
- Performance improvement
Timeline
Server
Roy’s Koolina
09.2024 - 02.2025
Server
Assagios
04.2023 - Current
Calvary Chapel Christian School