Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Mihal

Stow,OH

Summary

Highly motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Fast learner with many skills and eager to learn more!

Overview

14
14
years of professional experience

Work History

Employment Specialist

MGM Northfield Park
Northfield, OH
12.2022 - Current
  • Hired employees and processed hiring-related paperwork.
  • Contacted job applicants to inform of application status.
  • Analyzed employment-related data and prepared reports.
  • Placed individuals in jobs based on skills, abilities and interests.
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Prepared or maintained employment records using human resources management system software.
  • Scheduled new employee orientations.

Sales Representative

Tramonte Distributing
Akron, OH
09.2022 - 12.2022
  • I worked as a sales representative for a beverage company
  • I traveled to various accounts daily, to provide those accounts with their beverage needs.
  • I had sales goals to meet and I work diligently to meet those goals
  • I always think about my accounts best interest.
  • I work side by side with my accounts, to figure out what products will lead them to success.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Reset store displays for special events and seasonal merchandise changes.

Customer Service Associate/Recruiter

Huntington National Bank
Akron, OH
02.2022 - 08.2022
  • I worked general customer service in the call center.
  • I would assist with a large amount of different incoming calls, from simple account balances to helping with online banking support.
  • I had to follow a strict adherence schedule and was always within my adherence.
  • I also assisted with recruiting as well.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • I viewed applicants and would be the first point of contact between a new applicant and Huntington.

Recruiter

Kenan Advantage Group
North Canton, OH
03.2021 - 01.2022
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Utilized internal recruiting systems to record, update and track all candidate progress.

Sales Representative

Enjoy Technology With Evelyn Fassett
Broadview Heights, OH
05.2020 - 12.2020
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Placed orders and answered customer questions in-person, and over phone to maximize customer service.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Fostered relationships with customers to expand customer base and retain business.
  • Greeted and assisted customers to foster positive experiences.
  • Demonstrated product features to align with customer needs.

Bartender

Roses Run Country Club
Stow, OH
04.2014 - 05.2020
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Collected and organized daily till totals and tips.
  • Completed regular bar inventories and daily requisition sheets.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Customer Service Representative

D.O Summers Cleaners
Hudson, OH
01.2011 - 04.2014
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Educated customers on special pricing opportunities and company offerings.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Schnee Learning Center
Cuyahoga Falls, OH
05.2009

Skills

  • New Hire Onboarding
  • In-Person and Telephone Interviewing
  • Applicant Qualification
  • Employee Relations
  • Recruitment Management

Timeline

Employment Specialist

MGM Northfield Park
12.2022 - Current

Sales Representative

Tramonte Distributing
09.2022 - 12.2022

Customer Service Associate/Recruiter

Huntington National Bank
02.2022 - 08.2022

Recruiter

Kenan Advantage Group
03.2021 - 01.2022

Sales Representative

Enjoy Technology With Evelyn Fassett
05.2020 - 12.2020

Bartender

Roses Run Country Club
04.2014 - 05.2020

Customer Service Representative

D.O Summers Cleaners
01.2011 - 04.2014

High School Diploma -

Schnee Learning Center

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