Seth Mohundro
Rienzi,MS
Summary
Dynamic Shipping and Receiving Coordinator at New Way Trucks with expertise in logistics management and shipment verification. Proven track record of enhancing inventory accuracy and fostering strong vendor relationships. Adept at resolving customer inquiries, ensuring satisfaction, and optimizing supply chain processes. Committed to excellence in warehouse operations and delivering exceptional service.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Coordinator
New Way Trucks
04.2025 - 01.2026
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Transported materials and items from receiving or production areas to storage or to other designated areas using pallet jacks and forklifts
- Carried out loading/unloading of any and all delivery trucks using forklift.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Processed returns and updated accounts.
- Met or exceeded production goals and objectives by following strict procedures.
- Input delivery information into company logs using their Epicor system.
- Kept designated delivery area clean at all times.
Merchandising Sales Associate
Lowes
04.2022 - 04.2025
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Carried out resets all across the store
- Used forklifts and reach trucks to down stock inventory from higher shelving.
Sales Associate
Harbor Freight
10.2017 - 04.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Sport And Recreation Administration
University of Mississippi
Oxford, MS05-2021
Skills
- Shipment verification
- Supply chain
- Shipping reports
- Stock control
- Records management
- Warehouse operations
- Inventory management
- Shipping documentation
- Load planning
- Pallet jack use
- Logistics management
- Carrier negotiations
- Freight coordination
- Documentation skills
- Supply chain optimization
- Extensive forklift training
- Excellent customer service
Certification
- Forklift Certified - 2025/2026
Timeline
Shipping and Receiving Coordinator
New Way Trucks
04.2025 - 01.2026
Merchandising Sales Associate
Lowes
04.2022 - 04.2025
Sales Associate
Harbor Freight
10.2017 - 04.2022
Bachelor of Science - Sport And Recreation Administration
University of Mississippi