Seth Morgan Hartness
Hilliard,OH
Summary
Experienced with client relationship management, ensuring high levels of satisfaction and retention. Utilizes strategic planning to drive business growth and meet client needs. Track record of effective team collaboration and achieving targeted outcomes.
Overview
9
9
years of professional experience
Work History
Team Lead, Americas
MSP360
05.2025 - 05.2026
- Managed pipeline reviews, deal strategy sessions, and territory planning to maximize close rates and account coverage
- Improved sales processes and playbooks, increasing win rates and shortening sales cycles
Team Lead, Account Executives
MSP360
03.2024 - 05.2025
- DEVELOPED AN ONBOARDING FRAMEWORK TO IMPROVE RETENTION.
- LED WORKSHOPS AND REPRESENTED THE BRAND AT INDUSTRY EVENTS.
- CLOSED ~$3.2M ARR THROUGH STRATEGIC OVERSIGHT AND DEAL SUPPORT.
Senior Account Executive
MSP360
03.2023 - 05.2024
- Exceeded KPI 2023 QoQ with an average of 115%, generating ~$1,300,000 ARR
- Work with Marketing and Sales Managers crafting relevant cadences for existing and prospective clients
Account Executive
MSP360
06.2020 - 02.2023
- Exceeded KPI 2020 QoQ with an average of 105%, generating ~$200,000 ARR
- Exceeded KPI 2021 QoQ with an average of 107%, generating ~$760,000 ARR
- Exceeded KPI 2022 QoQ with an average of 115%, generating ~$900,000 ARR
- Presented the SaaS solution with a tailored approach to prospects, assisted in POC set-ups, and nurtured the accounts for the first 12 months
- Select Accomplishments/Experience
Sales Development Representative
MSP360
06.2019 - 06.2020
- Exceeded KPI Q3 & Q4 2019
- Exceeded KPI Q1 & Q2 2020
- 42% closure of all opportunities created
- Collaborated with the Account Executive team to ensure a fast closed won per deal
- Select Accomplishments/Experience
Bar Manager
Prohibition Gastropub
04.2017 - 01.2020
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept all FOH inventory well-stocked and organized to meet expected demands.
Education
High School Diploma -
Worthington Kilbourne
01.2012
Skills
- IT Sales Management
- Contract Negotiation
- Technical Demo’s
- Technical & Sales Training
- Business Development
- Public Speaking
- Attention to detail
- Coaching and mentoring
Timeline
Team Lead, Americas
MSP360
05.2025 - 05.2026
Team Lead, Account Executives
MSP360
03.2024 - 05.2025
Senior Account Executive
MSP360
03.2023 - 05.2024
Account Executive
MSP360
06.2020 - 02.2023
Sales Development Representative
MSP360
06.2019 - 06.2020
Bar Manager
Prohibition Gastropub
04.2017 - 01.2020
High School Diploma -
Worthington Kilbourne