Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Goodwill Retail Store & Donation Center
Frederick, MD
10.2023 - Current
Provided accurate information about products and services to customers.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained a high level of professionalism when dealing with difficult customers.
Provided exceptional customer service to ensure customer satisfaction.
Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
Adventure Park USA
Frederick, MD
06.2024 - 08.2024
Operated the amusement rides
Helped customers with directions
Facilitated safety for customers
Education
High School Diploma -
Linganore High School
Frederick, MD
05-2023
Skills
Product Knowledge
Complaint resolution
Customer consulting
Customer Relationship Management (CRM)
Dispute Resolution
Problem Resolution
Customer Education
Positive and professional
Problem-solving abilities
Credit card payment processing
High-energy attitude
Customer Service
Team player
Timeline
Customer Service Representative
Adventure Park USA
06.2024 - 08.2024
Customer Service Representative
Goodwill Retail Store & Donation Center
10.2023 - Current
High School Diploma -
Linganore High School
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