Seth Needle
New Market,MD
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Goodwill Retail Store & Donation Center
Frederick, MD
10.2023 - Current
- Provided accurate information about products and services to customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Customer Service Representative
Adventure Park USA
Frederick, MD
06.2024 - 08.2024
- Operated the amusement rides
- Helped customers with directions
- Facilitated safety for customers
Education
High School Diploma -
Linganore High School
Frederick, MD05-2023
Skills
- Product Knowledge
- Complaint resolution
- Customer consulting
- Customer Relationship Management (CRM)
- Dispute Resolution
- Problem Resolution
- Customer Education
- Positive and professional
- Problem-solving abilities
- Credit card payment processing
- High-energy attitude
- Customer Service
- Team player
Timeline
Customer Service Representative
Adventure Park USA
06.2024 - 08.2024
Customer Service Representative
Goodwill Retail Store & Donation Center
10.2023 - Current
High School Diploma -
Linganore High School