Summary
Overview
Work History
Skills
Timeline
Generic

Seth Owings

Stark City,MO

Summary

Team Lead experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

7
7
years of professional experience

Work History

Digital Team Lead

Walmart, Inc
11.2023 - Current
  • Provided exceptional customer service, resolving any pickup and delivery issues or concerns in a timely manner
  • Conducted training for pickup/delivery team members to enhance their skills and productivity
  • Supervised a team of OPD associates to ensure timely and efficient fulfillment of customer orders
  • Developed and maintained procedures for OPD operations, including order processing and vehicle loading
  • Collaborated with store management to monitor inventory levels and adjust staffing as needed to meet demand
  • Managed a team of 30+ associates to consistently meet and exceed operational goals
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Coached team members in techniques necessary to complete job tasks.

Seasonal Team Lead

Walmart, Inc
06.2021 - 11.2023
  • Oversaw a team of seasonal associates, providing direction and guidance to ensure high productivity and exceptional customer service throughout the gardening and holiday seasons.
  • Collaborated with store management to develop and implement strategies to increase efficiency and streamline operations during the busy holiday season.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members on the techniques necessary to complete job tasks.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.

Stocking 2 Team Lead

Walmart, Inc
11.2019 - 06.2021
  • Supervised a team of Stocking 2 associates in efficiently restocking shelves and maintaining a clean and organized store environment
  • Trained new team members on stocking procedures, safety protocols, and product knowledge to ensure successful onboarding
  • Monitored inventory levels and collaborated with management to determine stocking priorities and allocate resources effectively
  • Fostered a positive team atmosphere through effective communication, motivation, and problem-solving to meet stocking goals and exceed customer expectations

Cap Team Associate2nd

Walmart, Inc
06.2018 - 11.2019
  • Maintained organization of backroom and bins, verifying and directing flow of top stock and overstock.
  • Reviewed and verified delivery documentation and contents, inputting invoices into organizational tracking system.
  • Staged loading and unloading area for truck deliveries.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.

Skills

  • Effectively organizing large teams to achieve goals
  • Positively motivating and training associates
  • Communication Skills
  • Utilizing company technology
  • Customer Service
  • Stocking
  • Creative merchandising of product
  • Work assignment delegation
  • Performance monitoring
  • Change management

Timeline

Digital Team Lead

Walmart, Inc
11.2023 - Current

Seasonal Team Lead

Walmart, Inc
06.2021 - 11.2023

Stocking 2 Team Lead

Walmart, Inc
11.2019 - 06.2021

Cap Team Associate2nd

Walmart, Inc
06.2018 - 11.2019

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Seth Owings