Seth Payne
Hobart,IN
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
8
8
years of professional experience
Work History
IT Technician
CompuCom
Chicago, IL
06.2024 - Current
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshoot system issues related to network connectivity, software installation, and configuration, and printing.
- Installed, configured, and maintained computer hardware, software systems, networks, and peripherals.
Information Technology Specialist
BMO Bank of Montreal
Chicago, IL
06.2024 - Current
- Performed system upgrades to ensure optimal performance.
- Monitored network performance to identify potential issues or security breaches.
- Created and maintained user accounts for new hires or current employees.
IT Manager
Electronics & More INC
Portage, IN
06.2017 - 05.2024
- Created detailed documentation for software, hardware, and network configurations.
- Monitored system performance and identified areas for improvement.
- Provided technical support to end users on a variety of issues.
- Performed troubleshooting and repair of server, network, storage, power, cooling, and other data center-related hardware components.
- Monitored data center environment to ensure optimal performance and equipment reliability.
Education
Associate of Science - Electronics Systems
Lincoln College of Technology
Melrose Park, IL02-2022
Bachelor of Science - Infromatics
Indiana University
INSkills
- Debugging
- Application installations
- Security patching
- Hardware Installation
- System performance optimization
- Help Desk Operations
Timeline
IT Technician
CompuCom
06.2024 - Current
Information Technology Specialist
BMO Bank of Montreal
06.2024 - Current
IT Manager
Electronics & More INC
06.2017 - 05.2024
Associate of Science - Electronics Systems
Lincoln College of Technology
Bachelor of Science - Infromatics
Indiana University
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