Reliable Lead Bartender/Server with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
12
12
years of professional experience
Work History
Front of the House Manager/Lead Bartender
310 Lakeside/Blu on the Avenue
01.2023 - Current
Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
Served high customer volumes during special events, nights, and weekends including banquets of 100+.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Collaborated with up to 10 team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender / Server
Duffy's Sports Bar & Grille
01.2020 - 01.2021
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender / Server / Barback
Fat Belly's Irish Pub
01.2015 - 01.2019
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Helped management plan and serve bar menu exceeding customer expectations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory 6-7 days a week.
Server
Ritrovo's Italian Pub
01.2013 - 01.2017
Deliver exceptional guest service in an upscale dining environment leading to an increase in guest retention and the establishment of a consistent weekly clientele
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Skills
High-volume dining
Beverage Preparation
Reliable and Responsible
Adaptable and Flexible
High Energy and Stamina
Interpersonal Skills
Strong Work Ethic
Exceptional customer service
References
References available upon request.
Timeline
Front of the House Manager/Lead Bartender
310 Lakeside/Blu on the Avenue
01.2023 - Current
Server
Dexter's
01.2021 - 01.2023
Bartender / Server
Duffy's Sports Bar & Grille
01.2020 - 01.2021
Bartender / Server / Barback
Fat Belly's Irish Pub
01.2015 - 01.2019
Server
Ritrovo's Italian Pub
01.2013 - 01.2017
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