Experienced professional with a history of working in fast-paced environments. Demonstrated knowledge of first aid and exceptional customer service skills. Comfortable in both hot and cold environments and adept at operating mechanical machinery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cook
Joe Bicardies'
Fenton, MO
08.2024 - Current
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Checked quality of ingredients before use in order to ensure freshness.
Monitored stock levels of food items and ordered more when necessary.
Ensured that all food was cooked at the correct temperature and stored correctly.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Adjusted seasonings of dishes during cooking process in order to enhance flavors.
Organized storage areas for efficient usage of space.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Ride Operator
Six Flags Over Mid America
Eureka, MO
03.2024 - 08.2024
Assisted with loading, unloading, and securing passengers on rides.
Ensured safety of guests by enforcing ride and park policies.
Maintained cleanliness of rides and surrounding area.
Provided customer service to guests in a friendly manner.
Performed daily inspections of rides according to company guidelines.
Operated control panels for ride systems and monitored audio and visual equipment.
Reported any mechanical or operational issues to maintenance staff promptly.
Conducted emergency procedures when necessary in accordance with safety protocols.
Monitored guest behavior while riding attractions.
Communicated effectively with other departments regarding performance issues.
Provided assistance to guests who required special attention due to disabilities or mobility challenges.
Resolved customer complaints in a professional manner.
Kept up-to-date on new developments related to ride operations through training sessions and manuals.
Collaborated with team members to ensure smooth operation of all attractions.
Paintball Referee & Zipline Guide
Adventure Valley
House Springs, MO
08.2023 - 02.2024
Inspected, maintained and repaired equipment for paintball players.
Enforced safety rules to ensure a safe environment for all participants.
Organized and managed teams of up to 20 paintball players.
Provided instruction on proper use of equipment and strategies for game play.
Verified that all players had valid waivers before allowing them to participate in games.
Called out fouls during the course of the game, such as illegal shooting or crossing boundaries.
Managed disputes between players and enforced penalties when necessary.
Created an enjoyable atmosphere by encouraging sportsmanship among competitors.
Monitored weather conditions throughout the day to ensure safety of all players.
Educated new participants on game rules, regulations and etiquette associated with playing paintball.
Assisted with set-up and tear down of field prior to and after each event.
Performed first aid duties if needed due to minor injuries sustained during play.
Communicated effectively with staff members, referees, coaches, parents and spectators.
Instructed participants on proper techniques for using markers and guns safely during game play.
Performed daily safety and operational inspections of zipline equipment.
Provided detailed explanation of safety procedures to customers before each tour.
Assisted customers with zipline harnesses and helmets, ensuring proper fit and comfort.
Monitored guests during the entire tour, providing guidance and instruction when needed.
Ensured that all participants met the necessary physical requirements for participation in the tour activities.
Maintained a safe environment by monitoring weather conditions and responding appropriately to any changes in the environment or customer behavior.
Communicated effectively with other guides, staff members, management, and customers.
Displayed excellent customer service skills while interacting with guests from various backgrounds and cultures.
Educated guests on local flora, fauna, geology, history, and culture during tours.
Responded promptly to emergency situations according to established safety protocols.
Bagger
Schnuks
Fenton, MO
04.2023 - 08.2023
Inspected produce for freshness, quality, and quantity before bagging.
Stacked items in bags to maximize space and prevent breakage.
Bagged groceries for customers quickly and accurately.
Provided excellent customer service by answering questions about products and services.
Greeted customers entering the store with a friendly attitude.
Explained store policies regarding returns and exchanges to customers.
Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
Assisted customers with loading their purchases into their vehicles.
Performed routine maintenance tasks such as sweeping floors, mopping up spills.
Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
Regional Director, Northeast (Multi-Site Operations & Logistics) at Snow Joe / Sun JoeRegional Director, Northeast (Multi-Site Operations & Logistics) at Snow Joe / Sun Joe