Seth Rigby
McKinney,Texas
Summary
Knowledgeable and dedicated customer service professional with experience in the industry. Solid team player with outgoing and positive dimeanor. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
The Home Depot Inc
Allen, TX
05.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Ranch Helper
Family Ranch
Wichita Falls, TX
05.2019 - 06.2019
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Removed rocks and prepared soil for planting.
Education
BBA - Business Management
Stephen F Austin State University
Nacogdoches, TX05.2024
Skills
- Customer Support
- Responding to Difficult Customers
- Understanding Customer Needs
- Exceptional Communicator
Accomplishments
- Received two homer awards for exceptional customer service.
- Received associate of the month award.
- Founder of Phi Delta Theta Fraternity at Stephen F. Austin State University.
Timeline
Customer Service Associate
The Home Depot Inc
05.2020 - Current
Ranch Helper
Family Ranch
05.2019 - 06.2019
BBA - Business Management
Stephen F Austin State University
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