SETH R. POLLACK
Frederick,USA
Summary
Accomplished Program Management professional with extensive experience at NOAA National Geodetic Survey, enhancing project performance and strategic planning. Proficient in geodesy and geospatial applications, with a strong ability to foster stakeholder engagement and drive effective communication. Recognized for delivering innovative solutions and achieving operational excellence, leading to significant contributions toward organizational objectives.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Program Management
NOAA National Geodetic Survey
Silver Spring, MD
01.2023 - 01.2025
- Provided program management oversight of all aspects of the modernization of the National Spatial Reference System (NSRS), comprised of 15 geodetic science and application development projects, leading to greatly improved project performance metrics, coordination across teams, and a NOAA-level performance award.
- Lead the NGS strategic planning project, including process development, internal and external stakeholder engagement, team leadership, large group meeting facilitation, presentations, and environmental scans, resulting in organizational five-year strategic goals and objectives supporting PNT network improvements, the expansion of the national coordinate system, and the coastal mapping and shoreline definition programs.
- Performed duties of the chief of staff to the director and deputy director, including coordination of the executive steering committee, analysis of sensitive data, and the creation and management of special budgets, process improvement, policy development, and organizational development projects.
- Created and implemented operational improvement recommendations, including Smartsheet project management information systems software selection and deployment, Jira Agile development practices, delivery of custom project management training, updates to policies and procedures, mentoring junior leaders, and implementation of key metrics dashboards.
- Managed geodesy projects related to the ITRF2020 transition and four subsequent plate-fixed geometric terrestrial reference frames, the State Plane Coordinate System, the NAPGD2022 geopotential datum, interframe deformation, Euler Pole Parameter, and GEOID2022 orthometric models.
- Design and development leadership of various Unix and Linux-based software applications built on and using Python, JSON, Node.js, Django, ArcGIS geospatial data visualization, and database schema design for Oracle and PostgreSQL relational databases for critical GPS and multi-GNSS processing Online Positioning User Systems (OPUS), CORS RINEX ingest, metadata management tools, coordinate conversion and transformation tools, and data delivery systems.
Associate Director
Vox Media Inc.
Washington, DC
01.2010 - 01.2022
- Analyzed market conditions and developed a strategic plan with a detailed budget and execution steps to react to a changing external business environment and take advantage of new growth opportunities.
- Recognized by senior executives for initiating and managing a project that created a new vendor management system, which drastically improved overall procurement operations.
- Successfully executed multiple projects using PMI principles and processes, launching new product teams, including recruiting internal and external staff, developing operational guidelines and procedures, establishing objectives and KPIs, and leading plan execution.
- Guided subordinate staff in career development, provided regular formal and informal performance reviews and feedback, and made countless successful hiring decisions for new talent.
- Practiced the Agile model of servant leadership to support and develop teams, remove impediments, communicate a vision, and create a safe environment to promote trust and sharing, leading to increased creativity and innovation.
- Managed all aspects of contractor procurement, including scope development and compliance, understanding, and applying relevant legal and regulatory guidelines, and oversight of dispute and payment processes.
Operations Director | Program Manager
The GMarie Group
Phoenix, AZ
01.2004 - 01.2010
- As Program Manager, I led all aspects of a successful multi-year, complex program related to integrating two of the nation's leading mortgage lending companies.
- Recruited and managed over 50 individual contractors, along with domestic and foreign subcontractors, to ensure quality performance and timely receipt of deliverables.
- Initiated appropriate courses of action, priorities, resource requirements, and equipment and personnel allocations necessary to accomplish program and organizational objectives.
- Led a detailed client needs analysis and project scoping to develop deliverables, project plans, and pricing proposals, and then managed client contract negotiations and closing.
- Led business activities and key decision-making processes, including strategic planning, budgeting, personnel management, and oversight of daily accounts payable and receivable operations of a multi-million-dollar, small woman-owned business.
- Simultaneously managed many significant training, development, and implementation projects, delivering in-person and technology-based training solutions to large clients, including Bank of America, Disney, and FedEx.
- Served as the organization's representative and business liaison for procurement and contract activities with both government and corporate partners.
Business Management Consultant
E.N.S. Consulting
Phoenix, AZ
01.2001 - 01.2007
- Delivered outsourced business management solutions and consulting to corporate and government clients, focused on process design and improvement, project management, business continuity planning, facilitation, strategic and marketing planning, and financial analysis.
- Designed and led a cross-functional team of county public works professionals through the development of a business continuity plan focused on pandemic influenza.
- Identified critical business functions, assessed staffing and training needs, reviewed materials and supplies requirements, and recommended policy changes.
- Managed complex projects by conducting an in-depth analysis of the workload and staffing levels to create a predictive model of service performance for a government agency.
- Documented processes and improvement opportunities, collected and analyzed data, interviewed customers and staff members, and performed predictive modeling using regression and other techniques.
CID Special Agent / Electronic Warfare Operator
U.S. Army
01.1988 - 01.1997
- Managed an intelligence collection team responsible for electronic warfare operations, direction finding, and intelligence collection and analysis while assigned to the EH-60 helicopter unit.
- Managed all aspects of complex investigations of felony crimes, unattended deaths, and other serious and sensitive matters, using techniques such as crime scene processing, witness and source interviews, subject interrogations, search and arrest warrant applications, and service, and case coordination with military and federal prosecutors.
- Awarded and maintained Top Secret/SCI security clearance.
Education
Master of Business Administration (M.B.A.) - Management
University of Phoenix
Bachelor of Science (B.S.) - Criminal Justice Administration
Park College
Skills
- Program Management
- Project Management
- Strategic planning
- Policy Development Expertise
- Resource allocation
- Risk Mitigation
- Application Software Development
- Financial Budget Analysis
- Effective Communications
- Client Relationship Management
- Stakeholder Engagement
- Data analytics
- PNT Network Operations
- GPS/GNSS system expertise
- Geodesy and Geospatial Applications
Certification
- Project Management Professional (PMP) Certification, Project Management Institute
- Data Analytics, Google
References
References available upon request.
Timeline
Program Management
NOAA National Geodetic Survey
01.2023 - 01.2025
Associate Director
Vox Media Inc.
01.2010 - 01.2022
Operations Director | Program Manager
The GMarie Group
01.2004 - 01.2010
Business Management Consultant
E.N.S. Consulting
01.2001 - 01.2007
CID Special Agent / Electronic Warfare Operator
U.S. Army
01.1988 - 01.1997
- Project Management Professional (PMP) Certification, Project Management Institute
- Data Analytics, Google
Master of Business Administration (M.B.A.) - Management
University of Phoenix
Bachelor of Science (B.S.) - Criminal Justice Administration
Park College
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