Seth Salazar
Albuquerque,NM
Summary
Detail-oriented professional with extensive experience in hotel reservations and customer engagement. Skilled in reservation systems and teamwork, contributing to effective communication and streamlined operations for exceptional guest service.
Overview
3
3
years of professional experience
Work History
Hotel Reservations Agent
Heritage Hotels and Resprts
Albuquerque, NM
08.2024 - Current
- Managed hotel reservations using property management systems to ensure accurate bookings.
- Assisted guests with inquiries, providing information about accommodations and services offered.
- Processed cancellations and modifications efficiently to optimize room availability.
- Collaborated with front desk staff to confirm guest arrivals and special requests.
- Maintained up-to-date knowledge of hotel promotions and local attractions for effective customer service.
Sales Associate
Smith's Food & Drug Stores
Albuquerque, NM
08.2023 - 08.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized store displays, optimizing product visibility and accessibility for shoppers.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Implemented promotional strategies to increase sales of seasonal and featured products.
Security Officer
Blackstone Security Services
Albuquerque, NM
06.2023 - 08.2023
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter unauthorized access and maintain order.
- Responded effectively to incidents, ensuring swift resolution and reporting.
- Assisted in training new security personnel on protocols and procedures.
Education
High School Diploma -
Pecos High School
Pecos, NM05-2004
Skills
- Customer service expertise
- Customer engagement
- Reservation system expertise
- Brand promotion
- Site amenities
- Script adherence
- Hotel policies
- Promotional awareness
- Hotel policy enforcement
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
Timeline
Hotel Reservations Agent
Heritage Hotels and Resprts
08.2024 - Current
Sales Associate
Smith's Food & Drug Stores
08.2023 - 08.2024
Security Officer
Blackstone Security Services
06.2023 - 08.2023
High School Diploma -
Pecos High School