Seth Sorensen
Katy,TX
Summary
Accomplished manager recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise.
Overview
7
7
years of professional experience
Work History
Supervisor
Jumpstreet Indoor Trampoline Park
Katy, TX
06.2017 - 03.2019
- Responsible for opening and closing the store, as well as maintenance and handling cash at the end of the night
- Resolved customer complaints.
- Provided ongoing training to address staff needs.
- Identified and corrected performance and personnel issues.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Coach
Batl
Houston, TX
04.2019 - 11.2020
- Coach events on how to throw axes safely and walk them through a complete tournament
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Observed practices and games in order to evaluate player performance levels and provide feedback.
- Encouraged players with positive reinforcement during game play or practice sessions.
Assistant Manager
Batl
Houston, TX
11.2020 - Current
- Managed store opening and closing procedures to optimize store readiness.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Coordinated with others to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Education
High School Diploma -
Calvin Nelms
Katy, TX05.2013
Some College (No Degree) -
Columbia College Chicago
Chicago, ILSkills
- Point of sale systems
- Employee management
- Issue and conflict resolution
- Communication
- Customer service
- Planning
- Time management
Timeline
Assistant Manager
Batl
11.2020 - Current
Coach
Batl
04.2019 - 11.2020
Supervisor
Jumpstreet Indoor Trampoline Park
06.2017 - 03.2019
High School Diploma -
Calvin Nelms
Some College (No Degree) -
Columbia College Chicago
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