Seth Stemper
Crownpoint,IN
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
5
5
years of professional experience
Work History
Supervisor
Ace Hardware
05.2022 - Current
- Answer customer inquiries to maintain customer satisfaction and retention.
- Manage transactions and currency.
- Answer customer phone calls regarding information about the Winfield location.
- Maintain inventory within the store and stockrooms.
- Unload trucks, lift heavy products, and display them within the store.
- Promote new products, sales, and services.
- Directed and supervised a team of 5 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed bi-weekly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
Car Washer/ Car Detailer
Bailey’s Car Wash/ Quick Time Car Wash
07.2019 - 08.2021
- Processed vehicles correctly and followed checklists required for closing.
- Cleaned interior and exterior of vehicles using a pressure washer, brushes, soap, and other cleaning materials.
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
- Resolved customer complaints promptly to retain customer loyalty.
Dish Washer
Chef Nicks Eatery
05.2019 - 07.2019
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Education
Bachelor of Science - Accounting and Business
Purdue University Northwest
05.2025
Skills
- Customer Relations
- Inventory Management
- Customer-Focused Sales Strategy
- Comprehensive Product Knowledge
- Mathematical Proficiency
- Stamina
- Interpersonal Skills
- Accountability
- Operations Management
- Process Improvement
- Employee Motivation
- Expectation setting
Websites
Timeline
Supervisor
Ace Hardware
05.2022 - Current
Car Washer/ Car Detailer
Bailey’s Car Wash/ Quick Time Car Wash
07.2019 - 08.2021
Dish Washer
Chef Nicks Eatery
05.2019 - 07.2019
Bachelor of Science - Accounting and Business
Purdue University Northwest
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