Seth Waldron
West Haven
Summary
I started working on motorcycles, cars and other things of the same nature when I was around 10 years old. There is pretty much nothing I can't figure out or repair. Going into school I was interested in mechanical engineering and received the presidential scholarship for grades and ACT score. I went to Weber State University with that scholarship and had great grades but decided to leave school to pursue owning a business. Started with automotive and worked on some aftermarket automotive design and manufacture. I have been running this repair business for about 8 years from when I first started with profit every single year.
Overview
11
11
years of professional experience
Work History
Owner
4950 Automotive LLC
06.2017 - Current
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed marketing strategies to increase customer engagement and brand visibility.
- Oversaw financial management, including budgeting and expense tracking for profitability.
- Trained and mentored staff to enhance performance and operational efficiency.
- Established strong vendor relationships, negotiating contracts for better pricing and service terms.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Service Advisor
D-Spare Garage
06.2015 - 06.2017
- Started as a technician for the first 2 years and diagnosed and repaired vehicles.
- Coordinated communication between customers and technicians to clarify repair processes and timelines.
- Developed and maintained relationships with clients, enhancing customer satisfaction and loyalty.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Filled in when needed for automotive repair when working as a service advisor.
Manager
Oreilly Auto Parts
06.2016 - 12.2018
- Oversaw daily operations, ensuring efficient workflow and optimal inventory management.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Trained employees in essential job functions.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Education
High School Diploma - Mechanical Engineering
Weber State University
Ogden, UTHigh School Diploma -
Northridge High School
Layton05-2016
Skills
- Problem-solving
- All vehicle repair and modification
- Extensive knowledge in fabrication, electronics, engine rebuilds, transmission and differential rebuilds
- Knowledge in all trades to reduce expense and cost in repairs and building modifications
- 16 years in automotive experience
- Financially literate and responsible
Timeline
Owner
4950 Automotive LLC
06.2017 - Current
Manager
Oreilly Auto Parts
06.2016 - 12.2018
Service Advisor
D-Spare Garage
06.2015 - 06.2017
High School Diploma - Mechanical Engineering
Weber State University
High School Diploma -
Northridge High School