Sethembakuye Maduma
Bartender/server
Miami,FL
Summary
Motivated Bartender/server , great communicator and team player. Independent ,execute my responsibilities with high quality service. Enthusiastic with the ability to learn at a fast pace independently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Amara Cay Resort
Islamorada, FL
10.2023 - Current
- Cultivate warm relationships with our customers be it our regular guests or those visiting us for the first time.
- Take guest orders for both food and beverages, prepare the cocktails and serve them to guests.
- Service the bar,pool and beach area.
- Service the cabana guests for the duration they have hired it for.
- Partake in the monthly stock taking.
- Bartend during banquet events such as weddings and fishing tournaments.
- Ensure that guests walk away with a pleasurable experience through guest name recognition, being knowledgeable about our property to be able to answer any questions asked by guests to the best of my knowledge, engaging in friendly conversations as they drink and dine around the bar area.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contribute to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server/Bartender
Post Card Inn Resort
09.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Prepared beverages for all Servers on the same shift in the lower level restaurant.
- Ordered stock to replenish bar as per need.
- Set positive tone for entire bar experience as first point of contact for incoming guests.
- Participated in the making Raw Bar advertisements that would be posted on the Resort social media page.
Banquet coordinator
Hawks Cay Resort
04.2021 - 05.2022
- Preparing Banquet Event Orders for various events scheduled to take place
- Setting up service stations according to clients specific requests
- Coordination of events of over 150 guests.
- Assisting in serving guests during the duration of the event.
- Sitting in meeting with applicable personnel to discuss event happening e.g Head
- Chef, maintenance personnel and restaurant managers
- Setting up table style settings in preparation for the events.
- Handled guest complaints.
Education
Bachelor of Science - Software Development
Eduvos International
South Africa08.2025
Hospitality Management Diploma - Hospitality Management
International Hotel School
South Africa11.2018
Skills
- Great team player
- Problem solving
- Process Payments
- Order Accuracy
- Dining Customer Service
- Stocking and Replenishing
- Wine Service
- Suggestive Selling
- Dining/ Bar Area Maintenance
- Wine Service
- Suggestive Selling
- Dining/ Bar Area Maintenance
- Wine Service
- Suggestive Selling
- Dining/ Bar Area Maintenance
- Wine Service
- Suggestive Selling
- Dining/ Bar Area Maintenance
Certification
- American Hospitality Academy's USA Internship and Professional Development Training - May 2022
Languages
Isindebele
Zulu
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Amara Cay Resort
10.2023 - Current
Server/Bartender
Post Card Inn Resort
09.2022 - 09.2023
Banquet coordinator
Hawks Cay Resort
04.2021 - 05.2022
Bachelor of Science - Software Development
Eduvos International
Hospitality Management Diploma - Hospitality Management
International Hotel School
- American Hospitality Academy's USA Internship and Professional Development Training - May 2022
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