I am a highly skilled bartender with a strong background in customer service, making me an ideal candidate for this position. Good communication skills, Enthusiasm, expertise, good attitude and energetic.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Lead Bardendet
Hilton Garden Inn Hotel
Redmond, WA
10.2022 - 01.2024
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Bartender
Hyatt House, LODGE WORK PAYROLL LLC
Bellevue, WA
07.2022 - 12.2022
Bartender
Hilton Garden Inn Hotel
Lynnwood, WA
03.2021 - 08.2022
Mix all drinks based on the standard serving sizes, keeping drink costs at a minimum
Collect payment for drinks served and providing change as needed; Balance cash receipts; Maintain an accurate cash drawer throughout the night
Develop an efficient work pace that keeps the customers at the bar and in the dining room satisfied at all times
Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed
Monitoring all patrons for alcohol intake to appropriate levels and attempting to curtail inappropriate behavior
Take beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
Bartender
Hilton Garden Inn Hotel
Mukilteo, WA
01.2017 - 12.2020
If I was to describe my accomplishments as a bartender and my position, I would start up with my customer service
It seems like it has the power to reveal the secret of success however, it's not easy
Clear communication skills, self control, patience, attentiveness, time management, thick skin are my skills in providing customer service
When speaking of accomplishments, as a individual, my name has been all over the hotel's website for being the best bartender although, highly recommended By customers to the management
My greatest accomplishments was when I placed 2nd winner for signing up new guests to become Hilton Honors
It was a great feelings.
Server/Bartender
Quail Park of Lynnwood
Lynnwood, WA
01.2016 - 12.2018
Mainly working with Alzheimer's and dementia
Serving and cooking during breakfast, lunch and dinner.Server
Server
Suquamish Clearwater Casino
Suquamish, WA
01.2015 - 03.2016
Banquet serving, fine dinning
Bartending
Maintain knowledge of drink receipts
Set dining tables according to type of event and service standards
Assistant Manager
Hotel Santa Fe Guam
Tamuning, GU
01.2009 - 12.2015
Supervise staff
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Addressed diner complaints with kitchen staff and served replacement menu items promptly
Promoted items on beverage lists and restaurant specials
Consistently provided professional, friendly and engaging service.
Bartender/Server
Sheraton Laguna Guam Hotel
Tamuning, GU
01.2007 - 12.2009
Banquet, severing
Fine Dining
Bartending
Set dining tales according to type of event and service standards
Maintain knowledge of drink receipts
Collect money/balance money receipts
Followed all safety and sanitation polices when handling food and beverage to uphold proper health standards.
Bartender/Server
Palace Hotel Guam
Tamuning, GU
01.2002 - 12.2007
Bartending
Serving/Fine Dining
Maintain knowledge of drink receipts
Collect money/balance money receipts
Demonstrated knowledge of menu, by knowing the food, beverages and ingredients
Promoted items on beverage lists and restaurant specials
Education
High school diploma -
John F. Kennedy High School
Mangilao, GU
Skills
Cleaning
Dementia Care
Upselling
Food Preparation
Extensive Customer Service
Motivated
Excellent Communication Skills (verbal/written)
Team Player
Organized and efficient
Creative Thinking
Time Management
Supervision
Computer Skills: Microsoft Office and most type cash register