Sevastian Singh
Marietta,GA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
Work History
Team Leader - Project Management
Fiserv
04.2022 - Current
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives to help complete 139 implementation projects in 2022.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Managed cross-functional team of 10 in 4 locations (Costa Rica, Alpharetta, New Jersey, Ohio) ranging from entry-level analysts to Senior Project Managers, and collaborated with business development, data analysis, and operations.
- Identified plans and resources required to meet project goals and objectives.
Project Manager
Fiserv
05.2019 - 04.2022
- Planned, designed, and scheduled phases for large projects.
- Maintained 96% customer satisfactory score on average for projects managed.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
Business Systems Analyst
Fiserv
04.2018 - 05.2019
- Collected, defined and analyzed business requirements.
- Trained business personnel in use of systems.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Coordinated data migration and consolidation efforts.
- Helped deploy system enhancements to improve field operations.
- Assessed business requirements to create focused solutions.
Business Solutions Analyst
TSYS
01.2013 - 04.2018
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Recommended specific IT products to large banks such as Bank of America, Barclays, CitiBank based on unique technical requirements of each.
- Performed proof of concept demonstrations, instructing potential banks on benefits of IT solutions.
- Performed detailed research of customer business structures to accurately tailor IT solutions to unique needs of each.
Education
BBA - Finance
Georgia Southern University
Statesboro, GASkills
- Data Analysis
- Data Mapping
- Agile Methodology
- Design and Interface Validation
- Cyber Security
- SharePoint
- Microsoft Office Suite
- Splunk
- DB2
- JCL
- XML Packet Designer
Accomplishments
- Fiserv 2020 Q3 Digital Channels Game Changer Award recipient.
- TSYS Merit Award (2014 and 2016)
- Project Management Survey Scores of 10/10 for financial institutions such as Southwest Louisiana CU, On Path FCU, Intercoastal FCU, Financial Horizons CU, and Agriculture CU
Community Service
- TSYS Breakfast Buddy program for Columbus Downtown Elementary School
- Stuff the Bus for United Way
- Ronald McDonald House program serving food to patients/family members
Timeline
Team Leader - Project Management
Fiserv
04.2022 - Current
Project Manager
Fiserv
05.2019 - 04.2022
Business Systems Analyst
Fiserv
04.2018 - 05.2019
Business Solutions Analyst
TSYS
01.2013 - 04.2018
BBA - Finance
Georgia Southern University
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